Travelling
Nirmala Maharjan
Sales Supervisor
Hamdan Street
Summary
Continuous outstanding performance in Mystery Shopper evaluation
Overview
3
3
Languages
12
12
years of professional experience
Work History
Boutique Supervisor
Bateel International LLC
04.2019 - Current
- Supervised daily operations to ensure exceptional customer service and product presentation.
- Trained and mentored staff to enhance product knowledge and sales techniques.
- Managed inventory levels, ensuring optimal stock availability and minimizing shrinkage.
- Implemented effective loss prevention measures, reducing theft incidents in the boutique.
- Fostered a positive team environment, promoting collaboration and employee satisfaction.
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
Head Cashier
Leopold’s of London Restaurant LLC
04.2014 - 04.2019
- Supervised daily cash handling and ensured accurate register operations.
- Trained and mentored new cashiers on operational procedures and customer service standard.
- Coordinated with management to resolve customer inquiries and escalated issues effectively.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Waitrose
02.2014 - 05.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Maintained cleanliness and organization of checkout areas to ensure safety and compliance.
Education
Bachelor’s Degree
Lalit Multiple Campus
Lalitpur , Nepal07.2009
High School Diploma -
Mahendra Adarsha Vidhyashram
Satdobato, Lalitpur07.2006
Skills
Customer relationship building
Store operations
Recruitment and hiring
Sales strategy development
Store maintenance
Interests
Music
Timeline
Boutique Supervisor
Bateel International LLC
04.2019 - Current
Head Cashier
Leopold’s of London Restaurant LLC
04.2014 - 04.2019
Cashier
Waitrose
02.2014 - 05.2015
Bachelor’s Degree
Lalit Multiple Campus
High School Diploma -
Mahendra Adarsha Vidhyashram