MS Office
ILHAM KEBIR
Receptionist
Summary
Experienced Receptionist and client relations specialist with over 5 years of experience. A dynamic administrative coordinator, and customer service expert. I am a keen student of life driven to create exceptional experiences tailored to the client's needs. I aspire to be an asset to the company by providing outstanding service, building strong relationships with clients, and fostering a collaborative environment with teammates. My dedication to enhancing company objectives is matched only by my proficiency in administrative support, office management, and customer satisfaction.
Overview
2024
2024
years of professional experience
3
3
Languages
Work History
Receptionist
Louza & Beauty Wise
5 2023 - 5 2024
- Informing patients about various medical services, treatment plans, and health packages available at the clinic, performing medical test for patients to understand their healthcare needs and recommending suitable products, establishing rapport with patients to enhance comfort and confidence in the clinic's offerings, and contacting patients post-treatment or service to ensure satisfaction and encourage repeat business
Receptionist
Bel Age Clinic
03.2022 - 05.2023
- Welcoming patients and visitors with a friendly demeanor, providing information about the clinic's services, booking, rescheduling, and canceling appointments as necessary, keeping accurate and updated patient appointment schedules, ensuring all required forms are filled out and entered the clinic's system, handling billing and payment collection, issuing receipts, and recording and conveying messages for doctors or staff
Office Administrator
FOREVER
01.2019 - 03.2022
- By expertly managing front desk activities and creating a welcoming atmosphere, I handled incoming calls and inquiries with precision, organized efficient filing systems, assisted in preparing impactful reports and presentations, coordinated office supplies and equipment maintenance, and built strong relationships with clients and colleagues to foster collaboration and teamwork, making every day a success!
Education
HOSPITALITY EDUCATION CENTER - HOTEL ADMINISTRATIVE MANAGMENT
HOSPITALITY EDUCATION CENTER
NATIONAL TOURISM CENTER - TRAVEL AGENCY
NATIONAL TOURISM CENTER
BACCALAUREATE +3 - ARCHEOLOGY
Skills
PROFESSIONALISM
Software
Timeline
Receptionist
Bel Age Clinic
03.2022 - 05.2023
Office Administrator
FOREVER
01.2019 - 03.2022
NATIONAL TOURISM CENTER - TRAVEL AGENCY
NATIONAL TOURISM CENTER
BACCALAUREATE +3 - ARCHEOLOGY
Receptionist
Louza & Beauty Wise
5 2023 - 5 2024
HOSPITALITY EDUCATION CENTER - HOTEL ADMINISTRATIVE MANAGMENT
HOSPITALITY EDUCATION CENTER
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