Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
Timeline
SeniorSoftwareEngineer
Imane Hassane

Imane Hassane

Dubai

Summary

Dynamic professional with a proven track record at BT Group, enhancing team efficiency and applying technical expertise in CRM software. Skilled in data management and visualization, I excel in problem-solving and fostering client relationships. My bilingual communication prowess and sociable nature drive tangible improvements in operational performance and client satisfaction.

Overview

1
1
year of professional experience
3
3
Certification

Work History

Intern

BT Group
06.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

PPC Specialist

Canopy
10.2023 - 05.2024
  • Built strong relationships with clients by providing transparent communication regarding campaign progress and results regularly.
  • Collaborated with SEO experts to ensure cohesive strategies between organic search efforts and paid advertising campaigns.
  • Created detailed monthly performance reports for clients, highlighting successes and opportunities for ongoing optimization.
  • Enhanced conversion rates with thorough analysis of ad copy, landing pages, and audience targeting.
  • Improved client ROI by conducting comprehensive competitor research and adjusting campaigns accordingly.

Data Visualization

London University
04.2024 - 07.2024
  • Optimized data visualization tools.
  • Optimized data visualization techniques for clearer communication of complex information.
  • Developed user-friendly data visualization tools for easier access and interpretation of complex information.
  • Developed custom data visualization dashboards.
  • Enhanced data visualization quality by implementing advanced data modeling techniques and tools.

Education

Bachelor of Science - Computer Science And Programming

London University
United Kingdom

Skills

  • Technical Support
  • CRM Software (Monday,)
  • Problem-solving skills
  • Proficient in MS Office
  • Data Entry
  • Typing Speed
  • Documentation And Reporting
  • Gathering information
  • Excellent verbal and written communication skills in both English and Arabic
  • Data Management
  • Calm Under Pressure
  • sociable in work environment

Certification

  • Certified in foundation of cybersecurity , Google - Sep 2023
  • Certified in foundation of user experience (UX design) , Google - August 2022
  • IETLS Academic English test


Languages

English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)

Timeline

Data Visualization

London University
04.2024 - 07.2024

PPC Specialist

Canopy
10.2023 - 05.2024

Intern

BT Group
06.2023 - 08.2023

Bachelor of Science - Computer Science And Programming

London University

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Imane Hassane