Imen Turki
Dubai,Tunis
Summary
Experienced professional with expertise in grooming and image standards, beauty and skincare knowledge, and cabin crew mentorship. Demonstrates exceptional service excellence, communication and interpersonal skills, and problem-solving abilities. Adept at professional training support, brand representation, and leveraging social media platforms to enhance engagement. Committed to delivering high-quality results while fostering growth and maintaining industry-leading standards.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Cabin Crew
Emirates Airlines
Dubai, Dubai
2023.02 - 2025.06
- Delivered exceptional onboard service to premium and economy passengers, adhering to Emirates’ service standards.
- Assisted new joiners with uniform and grooming checks and supported onboarding.
English trainer
Ruspina english center
Tunis, tunis
2022.06 - 2023.03
- Delivered summer language camps with practical activities, role-plays and audio-visual content.
- Collaborated with other staff members in planning school events, fostering a sense of community within the educational institution.
Solution Representative Manager
Hewlett Packard Enterprise
Ariana, Tunis
2021.12 - 2023.02
- Secured customer satisfaction by resolving complaints effectively.
- Built and maintained productive client relationships to maintain satisfaction and loyalty.
Beauty Consultant (Part-time)
Fatale
Bizerte, Tunis
2021.07 - 2022.02
- Provided personalized grooming consultations focusing on skincare, make-up, and hair styling.
- Delivered sessions on personal image and confidence-building to aspiring hospitality professionals.
Education
Applied License - English for Basic Education
ISEAH
Tunis 2018.09 - 2021.07
Baccalaureate - Economy and Management
Farhat Hached High School
Tunis 2017.09 - 2018.06
Skills
- Grooming and Image Standards
- Beauty and Skincare Knowledge
- Cabin Crew Mentorship
- Service Excellence
- Communication and Interpersonal Skills
- Professional Training Support
- Brand Representation
- Social media savvy
- Communication skills
- Problem-solving
Certification
- TEFL Certificate – American TEFL Academy
- Critical Thinking for English Language Classrooms – US Embassy Belgrade (RELO)
- INJAZ Innovation Company Program – INJAZ Tunis
Languages
English
Fluent
Arabic
Native
French
Advanced
Affiliations
- Makeup Artistry
- Insta creator
- Skincare Routines
- Cooking or Culinary Arts
Timeline
Cabin Crew
Emirates Airlines
2023.02 - 2025.06
English trainer
Ruspina english center
2022.06 - 2023.03
Solution Representative Manager
Hewlett Packard Enterprise
2021.12 - 2023.02
Beauty Consultant (Part-time)
Fatale
2021.07 - 2022.02
Applied License - English for Basic Education
ISEAH
2018.09 - 2021.07
Baccalaureate - Economy and Management
Farhat Hached High School
2017.09 - 2018.06