Imen Turki
Dubai,Tunis
Summary
Accomplished professional with extensive expertise in grooming and image standards, beauty and skincare knowledge, and cabin crew mentorship. Demonstrates exceptional service excellence, communication and interpersonal skills, and professional training support. Adept at brand representation and social media savvy, with a strong focus on problem-solving. Committed to leveraging skills to enhance organisational success and uphold the highest standards of service.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Cabin Crew
Emirates Airlines
Dubai, Dubai
02.2023 - 06.2025
- Delivered exceptional onboard service to premium and economy passengers, adhering to Emirates’ service standards.
- Assisted new joiners with uniform and grooming checks and supported onboarding.
English trainer
Ruspina english center
Tunis, tunis
06.2022 - 03.2023
- Delivered summer language camps with practical activities, role-plays and audio-visual content.
- Collaborated with other staff members in planning school events, fostering a sense of community within the educational institution.
Solution Representative Manager
Hewlett Packard Enterprise
Ariana, Tunis
12.2021 - 02.2023
- Secured customer satisfaction by resolving complaints effectively.
- Built and maintained productive client relationships to maintain satisfaction and loyalty.
Beauty Consultant (Part-time)
Fatale
Bizerte, Tunis
07.2021 - 02.2022
- Provided personalized grooming consultations focusing on skincare, make-up, and hair styling.
- Delivered sessions on personal image and confidence-building to aspiring hospitality professionals.
Education
Applied License - English for Basic Education
ISEAH
09.2018 - 07.2021
Baccalaureate - Economy and Management
Farhat Hached High School
09.2017 - 06.2018
Skills
- Grooming and Image Standards
- Beauty and Skincare Knowledge
- Cabin Crew Mentorship
- Service Excellence
- Communication and Interpersonal Skills
- Professional Training Support
- Brand Representation
- Social media savvy
- Communication skills
- Problem-solving
Certification
- TEFL Certificate – American TEFL Academy
- Critical Thinking for English Language Classrooms – US Embassy Belgrade (RELO)
- INJAZ Innovation Company Program – INJAZ Tunis
Languages
English
Arabic
French
Personal Information
Affiliations
- Makeup Artistry
- Insta creator
- Skincare Routines
- Cooking or Culinary Arts
Custom
5,6,6
Timeline
Cabin Crew
Emirates Airlines
02.2023 - 06.2025
English trainer
Ruspina english center
06.2022 - 03.2023
Solution Representative Manager
Hewlett Packard Enterprise
12.2021 - 02.2023
Beauty Consultant (Part-time)
Fatale
07.2021 - 02.2022
Applied License - English for Basic Education
ISEAH
09.2018 - 07.2021
Baccalaureate - Economy and Management
Farhat Hached High School
09.2017 - 06.2018
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