Iris Spyridoula Fili
Al Ghadeer Village, Abu Dhabi
Summary
Whilst having an almost 8 years operation in Aviation Industry as a Flight Attendant in Etihad Airways (Premium Class), in addition to extensive professional experience for more than 12 years in variable business environments, I am highly interested in offering my overall masterliness and develop my interpersonal and business skills in Riyadh Air
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Premium Flight Attendant
Etihad Airways
Abu Dhabi
10.2015 - Current
- *Provide overall excellent flying guest experience
- ( Economy, Business and First Class )
- *A319, A320, A321, A330, A340, A380 Trained with excellent scores in recurrent performance 6month evaluation
- *B777 , B787 Trained with excellent scores in recurrent performance 6month evaluation
- * Nanny trained from Norland College (Etihad Initiative 2016-Royalty Nannies, for extra care and focus to families)
- *Demonstrate and clearly explain safety processes and emergency procedures to passengers before takeoff.
- *Follow safety, passenger and supply pre-flight checklists.
- *Comfort and provide reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
- *Direct junior team members in proper duties and company regulations.
- *Promote efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats.
- *Promote passenger and crew safety by maintaining airline and federal aviation regulations at all times.
- *Inspect interior of aircraft prior to, during, and after flights to ensure preparing stowing of emergency equipment.
- *Follow company regulations and rules promoting safe environment for both travelers and employees.
Clinic Receptionist
Dr Firas Dental and Orthodontic Center LLC
Abu Dhabi
04.2015 - 10.2015
- Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
- *Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- *Used Clinic's provided software to schedule new and follow-up appointments for patients.
- *Organized paperwork such as charts and reports for office and patient needs.
- *Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability. (50 patients per day)
- *Obtained revenue by recording and updating financial information and recording and collecting patient charges.
- *Maintained current and accurate medical records for patients.
HR Recruiter
BeDashing Beauty Lounge
Abu Dhabi
02.2015 - 04.2015
- *Built strong relationships with internal and external candidates to ensure excellent hiring experience.
- *Developed recruiting strategies to identify qualified candidates and build network.
- *Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes. (100 candidates per session)
- *Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- *Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- *Advised managers on best practices to maintain compliance with applicable laws
Education
ATPL Pilot License Frozen Intergrated - Aviation
Global Aviation S.A.
Meghara Airport Athens, Greece12.2024
No Degree - First Aid Procedures
Red Cross First Aid Laboratory
Agrinion ,Greece12.2013
Bachelor of Science - Social Studies Education
University of Patras
Patras, Greece09.2007
Skills
- Flight Safety
- Flight Operations
- In-Flight Foodservice
- International Flight Operations
- Reporting Flight Issues
- In-Flight Communication
- Flight Rules and Regulations
- Pre- and Post-Flight Inspections
- Flight terminal information
- Safety Procedures
- Emergency Care
- Brand Promotion
- Company Policy Adherence
- Training And Development
- Airline Operations
Certification
- Flight Attendance Training - IATA Thessaloniki, Greece
- Licensed Flight Cabin Attendant - 22/11/2015 to 21/11/2023
- N:76337(UAE General Civil Aviation Authority and ICAO ANNEX 1)
Languages
English
Bilingual or Proficient (C2)
Greek
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Premium Flight Attendant
Etihad Airways
10.2015 - Current
Clinic Receptionist
Dr Firas Dental and Orthodontic Center LLC
04.2015 - 10.2015
HR Recruiter
BeDashing Beauty Lounge
02.2015 - 04.2015
ATPL Pilot License Frozen Intergrated - Aviation
Global Aviation S.A.
No Degree - First Aid Procedures
Red Cross First Aid Laboratory
Bachelor of Science - Social Studies Education
University of Patras