Islam Mohamed Menshawy
ePayment Consultant
Dubai
Summary
Highly motivated and versatile E-Payment Consultant with vast experience in financial services, delivering innovative payment solutions across platforms like ATMs, POS, and digital channels. Proficient in leading-edge technologies such as FIS Global Switching Products, ISO 8583, UNIX, SQL, and Oracle. With a strong background in project leadership, thrive in dynamic environments, consistently meeting deadlines with precision and excellence. Possess an innate ability to collaborate with cross-functional teams while providing key insights into e-payment solutions. Holding a bachelor's degree in Electronics and Communications Engineering from Helwan University.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
EPayment Product Engineer
Emirates NBD
08.2022 - Current
- Leading branch instant card issuance and kiosk unattended card issuance projects using Thales - Gemalto and NCR solutions for ENBD KSA and London Branches.
- Leading the digital transformation of ATM/CDM systems and enhancing digital branch operations for ENBD Egypt.
- Delivered vital technical insights to drive the design and specification of new product features.
- Collaborated with cross-functional teams to ensure seamless integration of product components.
- Verified completed projects for functionality and implemented changes to production methods to rectify issues in final products.
EPayment Consultant
IBM
09.2020 - 07.2022
- Led a pivotal project with Egypt Post, managing the TietoEvery Payment Switch and card management systems.
- Successfully guided Egypt Post in becoming VISA and Meeza certified, ensuring compliance with ADVT and CDET standards.
- Coordinated the development of advanced ATM services, introducing card activation, bill payments, and deposit functionalities.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Enhanced team productivity with implementation of agile methodologies, streamlining project delivery processes.
POS & Acquirer Senior Engineer
Commercial International Bank (CIB)
06.2019 - 09.2020
- Key contributor to Egypt's first contactless (Tip to Pay) and QR payment transactions on POS terminals.
- Directed end-to-end integrations between merchants and the MasterCard Payment Gateway (MPGS), improving transaction security and efficiency.
- Responsible for the acquiring VISA and MasterCard certifications process for contact and contactless terminals.
Senior System Engineer
Raya IT
07.2017 - 06.2019
- Awarded Employee of the Year 2018 for exceptional contributions, including the development of multi-vendor ATM software and mobile wallet solutions.
- Led major ATM projects for Egypt's largest banks, delivering cutting-edge web-based features and services.
- Identified software issues and handled troubleshooting to resolve quickly.
- Led troubleshooting efforts during high-profile incidents effectively resolving complex issues within minimal downtime.
- Building the POC for Diebold Nixdorf Vynamic Application.
ATM/POS IST Switch Technical Administrator
EFinance
06.2015 - 07.2017
- Managed nationwide e-payment systems, ensuring the smooth operation of the IST Switch and coordinating integrations with various banking networks.
- Participation in the first phase of testing the new EMV-based MEEZA card in cooperation with EBC.
- Administrate Cortex Card System Back-End and WebLogic servers.
Education
FinTech online -
Harvard VPAL
Online 01.2024 - 03.2024
ProFlex4 Training -
Diebold Nixdorf
Dubai, UAE 07.2017 - 09.2017
IBM AIX Basics -
Global Knowledge Education Center
Cairo, Egypt 05.2016 - 06.2016
Course - Routing & Switching
CCNA 200-120 (Routing & Switching)
Cairo Egypt 03.2014 - 05.2014
Bachelor’s Degree - Electronics and Communications Engineering
Helwan University
Cairo, Egypt 09.2008 - 05.2014
Skills
Performance optimization
Collaboration
Leadership
Project Management
Client-Focused
Identifying customer needs
Crafting targeted solutions
Providing expert consultancy
Product Lifecycle Management
Accomplishments
- Delivery of instant card issuance solution in ENBD London Branch
- Played a lead role in Egypt Post’s successful certification as a VISA and Meeza Acquirer, boosting their payment infrastructure.
- Integral part of the team that introduced Egypt’s first contactless POS transactions.
- Honored with the Employee of the Year award at Raya IT in 2018 for exemplary service delivery and innovation.
Timeline
FinTech online -
Harvard VPAL
01.2024 - 03.2024
EPayment Product Engineer
Emirates NBD
08.2022 - Current
EPayment Consultant
IBM
09.2020 - 07.2022
POS & Acquirer Senior Engineer
Commercial International Bank (CIB)
06.2019 - 09.2020
Senior System Engineer
Raya IT
07.2017 - 06.2019
ProFlex4 Training -
Diebold Nixdorf
07.2017 - 09.2017
IBM AIX Basics -
Global Knowledge Education Center
05.2016 - 06.2016
ATM/POS IST Switch Technical Administrator
EFinance
06.2015 - 07.2017
Course - Routing & Switching
CCNA 200-120 (Routing & Switching)
03.2014 - 05.2014
Bachelor’s Degree - Electronics and Communications Engineering
Helwan University
09.2008 - 05.2014
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