Slow Food Youth Network - Non profit world wide movement aimed at preserving the tradition of each nation Traveled to Turin - Italy as Macedonian delegate for Salon Del Gusto - Terra Madre Event Attended conference with Carlo Petrini and Jamie Oliver
Ivana Popovska
F&B Specialist (Development And Management)
Dubai
Summary
With the years of experience working with guests in the hospitality, sales and entrepreneur, I have built myself to be positive, result-driven professional with proven business development and management experience. Skilled in menu development, cost control, and customer service, ensuring top-tire dining experience. I see myself as an open minded person, craving for new challenges and experience so to learn more.
Overview
18
18
years of professional experience
3
3
Certifications
3
3
Languages
Work History
General Manager of Operations
Huckleberry Restaurant Dubai (by MEDUSA Company Slovakia)
10.2023 - 01.2026
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established standard operating procedures that enhanced employee performance.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Profitability increase kept consistent each year 28%-30%
F&B Manager
Appetite Catering - 1762 Restaurant
08.2021 - Current
- Work directly with the Owners for development on the concept
- Training the new management for the day to day responsibility (schedules, payroll, staff training duties, salaries, P&L.
- Ensure that staff members follow server standards and brand protocols.
- Ensure that all staff members follow health code and sanitation practices.
- Developing new menu and planning for new projects .
- Manage customer complaints and rectify customer problems.
- Day-to-day logistics of food service, planning how to increase productivity and reduce costs.
- Working on projects like Airshow, Boat show, Modesh World.
F&B Manager
Torrija Café
12.2020 - 08.2021
- Working together with owners.
- Planning for concepts, menus, design and locations.
- Pre-opening hiring and training.
- Developing company policy and regulation.
- Marketing platforms (Google, Drivu, ChatFood, Talabat..)
- Ordering kitchen equipment, utilities, packaging...
- Working with the PRo company for hiring, contracts, insurance, visa for all employees.
- Accounting
- Maintaining food cost at 22%.
- Maintaining a strong profit margin
Assistant F&B Manager
Tropicalor - The Acai Spot
08.2020 - 12.2020
- Taking charge for 3 location
- Collaborated effectively with other department managers to ensure smooth coordination across various shop functions related to F&B operations.
Assistant F&B Manager
Armada Blue Bay Hotel
01.2019 - 04.2020
- Hotel F&B Management (Sports Bar, Pool Bar, All Day Dining, Room Service & Banquet Room)
- Streamlined operations for improved efficiency by optimizing staff scheduling and task delegation.
F&B Supervisor
Meraas Holding LLC
08.2015 - 11.2018
Administration - Guest Relationship - Owner
The Crib Hostel - Bulgaria
03.2011 - 05.2015
Telecommunication - Junior Assistant Manager
Sigma SB - Skopje
02.2013 - 02.2014
Team Leader
Regina Hotel
05.2011 - 11.2012
Waiter Supervisor
Shark Café and Restaurant
05.2009 - 04.2011
Waitress
Kibo Plus Restaurant
08.2008 - 05.2009
Education
High School Diploma -
D.U.S.O Braka Miladinovci
Skopje - Republic Of Macedonia 09.2004 - 06.2008
Skills
Pre-opening
Recruiting
Project Management
P&L Management
Food & Beverage Operations
Cost Management
Certification
Managing Food Safety for Catering Certificate
Interests
Bridging Divided Communities Project - Within the European "Youth in Action" Program, a training course is a project where interested people, such as youth workers and youth leaders, come together for several days to work on specific issues at European level Organized by Brussels Non Governmental Office
Timeline
Managing Food Safety for Catering Certificate
08-2025
HACCP for Caterers (RQF) Certificate
08-2025
General Manager of Operations
Huckleberry Restaurant Dubai (by MEDUSA Company Slovakia)
10.2023 - 01.2026
F&B Manager
Appetite Catering - 1762 Restaurant
08.2021 - Current
F&B Manager
Torrija Café
12.2020 - 08.2021
Assistant F&B Manager
Tropicalor - The Acai Spot
08.2020 - 12.2020
Assistant F&B Manager
Armada Blue Bay Hotel
01.2019 - 04.2020
Leadership and Management Ceertificate
08-2017
F&B Supervisor
Meraas Holding LLC
08.2015 - 11.2018
Telecommunication - Junior Assistant Manager
Sigma SB - Skopje
02.2013 - 02.2014
Team Leader
Regina Hotel
05.2011 - 11.2012
Administration - Guest Relationship - Owner
The Crib Hostel - Bulgaria
03.2011 - 05.2015
Waiter Supervisor
Shark Café and Restaurant
05.2009 - 04.2011
Waitress
Kibo Plus Restaurant
08.2008 - 05.2009
High School Diploma -
D.U.S.O Braka Miladinovci
09.2004 - 06.2008