Jagadeesh Choppella
Team Lead
Dubai
Summary
Results-driven accustomed to overseeing operations with strong attention to detail. Working knowledge of optimal practices in solution designing and client handling. Successfully developed solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations. Managing the sales bid process by responding to RFI’s & RFP’s. Keeping abreast of market trends and product & competitor landscapes. Analyze the market, run different focus groups and create pitch for sales on the information at hand also acting as sales support throughout the sales process. Handled complicated products and services and present them easily to customers, with strong written and communication skills by creating sales presentations to present ideas. Successfully developed and implemented. Very strong analytical skills evaluating market and understand customer requirements presenting tailored solutions. Crafted compelling sales pitches and viable solutions using strategic thinking skills, discussing the marketing strategy with sales and marketing teams. Also, the ability to tailor solutions based on a customer's problem with strategic thinking.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
12
12
Certifications
3
3
Languages
Work History
Team Lead
Westcon Comstor
Dubai
2018.08 - Current
- Designed strategic plan for business revenue and best practices to support 400+ channel base with in ME.
- Built strong relationships with customers through detailed support , best solution designing, positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business.
- Maintaining leading-edge knowledge of UC vendors and associated products and technologies.
- Strong client facing and passionate to handle end to end pre-sales cycle and technical advisor role.
- Develop solution to large and complex sales opportunities, POC’s to demonstrate the value to potential existing channel partners and end users.
- End user focused, uphold vendor and partner relations for below mentioned vendors.
- VENDORS –MICROSOFT TEAMS ROOMS, POLY, AVAYA, MITEL, RIBBON COMMUNICATIONS, AND SMART ENTERPRISE.
Technical Manager
Taxan Gulf
Dubai
2017.04 - 2018.07
- Liaised between business and technology units to manage delivery schedules for vendors handling.
- Developed suggestions for technical process improvements to optimize resources.
- Designed, implemented and monitored integration between vendors, partner and end users.
- Evaluated reputation risk and regulatory risk.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
- Analyzed company processes to determine outsourcing feasibility.
- Assisted product owners with prioritization of backlogs.
- Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of business.
- VENDORS – CLEARONE, RGB SPECTRUM, tvONE, REVOLABS AND MILESTONE.
Senior Network Consultant
Westcon Comstor
Dubai
2013.01 - 2017.03
- Designed and implemented networks in collaboration with project engineers.
- Acting as trusted advisor for multi vendor integration and interoperability.
- Troubleshot and maintained video, audio and collaboration devices and infrastructure across end user organizations.
- Implemented and configured enterprise voice and video appliances.
- Guided through best practices and implementing industry standards in UC large enterprise projects.
- Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
- Diagnosed system hardware and software problems using advanced root-cause analysis.
- MICROSOFT, POLYCOM, SMART (ENTERPRISE SOLUTIONS), SONUS, BLUEJEANS, SPECTRALINK, LIFESIZE, PLANTRONICS AND JABRA.
Sr.Presales Engineer
Granteq
Dubait
2012.06 - 2012.12
- Worked with customers to understand needs and provide excellent service.
- Trained and enabled ME based partners with solutions offered with in portfolio.
- Take part in new business generation for newly launched product VIDYO – Video conferencing solution.
- Addressing enquiries with partner support and generating new partners.
- Product demo scripts and scenarios generation.
- Pre and post-sales activities support.
- VENDORS – VIDYO, LIFESIZE, PHEONIX AUDIO, WOLFVISION.
Regional Sales Manager
PeopleLink
Hyderabad
2012.01 - 2012.06
- Introduced product with 15% business generation in UAE, Qatar & KSA.
- Handled complete responsibility of business generation & partner network in UAE, Qatar & KSA.
- Established productive, professional relationships with key personnel in assigned partner accounts.
- Sells through partner organization to end users in coordination with partner sales resources.
- Ensures partner compliance with partner agreements.
- UC VENDORS: PEOPLE LINK UC SOLUTIONS/ YAMAHA AUDIO.
Technical Engineer
FVC - First Video Communications
Dubai
2009.09 - 2011.11
- Handled POLYCOM Real and Tele presence implementations.
- Responsible to make sure pre-requisites are ready for implementation.
- Handling the site drawings and approval for final implementation.
- Co-ordination with client for any modifications and taking the approval for final deployment.
- Assisting partners for resolving technical issues for POLYCOM portfolio.
- Performed and assisted partners in setup and configuration of complete POLYCOM product portfolio.
- Handling post sales issues and In-house VNOC operations.
- Installation, Configuration and Maintenance of Polycom, and assisting the team and resolving the technical issues in the company provided customer service to assist in operation, restoration, and configuration of functionally operated systems.
- UC VENDORS: POLYCOM, VADDIO AND VBRICK.
Technical Engineer
Electronic Special Equipments
Al-khobar
2008.11 - 2009.08
- Responsible for implementation of end to end video conferencing/AV projects.
- Solution designing.
- Post-sales support.
- VENDORS: POLYCOM, CRESTRON AND EXTRON.
Technical Engineer
Plus Business Machines Ltd
Hyderabad
2006.04 - 2008.10
- Installation of complete Life-size VC portfolio.
- Post-Sales support.
- Services Sales with over achievement of 120%.
- VENDORS: SINCE AUDIO VISUAL COMPANY, WORKED WITH MULTIPLE AV PRODUCTS LIKE EXTRON, CRESTRON AND LIFESIZE AS A VIDEO CONFERENCE.
Services Engineer
Pratyusha Services
Visakhapatnam
2002.06 - 2006.03
- Installation/post-sales and AMC business generation for photo copiers.
- Services Sales.
- VENDORS HANDLED: XEROX PHOTO COPIERS.
Education
MBA - Information Technology
Jaipur National University
India 2019.08 - Current
Bachelors of Computer Applications - Computer Applications
Albados School of Management
India 2015.04 - 2018.06
High School Diploma -
MRK Polytechnic
Veeravasaram 1998.04 - 2002.03
Skills
Unified Communications
Certification
AWS cloud practitioner essentials
Timeline
MBA - Information Technology
Jaipur National University
2019.08 - Current
Team Lead
Westcon Comstor
2018.08 - Current
Technical Manager
Taxan Gulf
2017.04 - 2018.07
Bachelors of Computer Applications - Computer Applications
Albados School of Management
2015.04 - 2018.06
Senior Network Consultant
Westcon Comstor
2013.01 - 2017.03
Sr.Presales Engineer
Granteq
2012.06 - 2012.12
Regional Sales Manager
PeopleLink
2012.01 - 2012.06
Technical Engineer
FVC - First Video Communications
2009.09 - 2011.11
Technical Engineer
Electronic Special Equipments
2008.11 - 2009.08
Technical Engineer
Plus Business Machines Ltd
2006.04 - 2008.10
Services Engineer
Pratyusha Services
2002.06 - 2006.03
High School Diploma -
MRK Polytechnic
1998.04 - 2002.03
AWS cloud practitioner essentials
AWS technical essentials
Sales Engg professional - Ribbon Connect for Microsoft TEAMS Direct Routing
SBC Edge and EMS Sales Engineer Professional
SBCE20 - SBC Edge Implementation & Support
SBC Edge and EMS Sales Engineer Professional
RealWear - TCP-M5103 (Certified product trainer)
RCMTOS102 - Real Connect for Microsoft Teams
RPEOT200 - Poly video end points technical track
Mitel - MiContact Center Business SE Premier
Mitel - Mivoice 400 Premier
Mitel - Mx-One solution pre-sales designing workshop
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