Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Team leader
Gala Super Market(Western International Group)
Ras al khaimah, UAE
11.2022 - Current
Followed opening, closing and shift changeover procedures for seamless operations.
Handled negotiations with outside vendors and service agencies to meet group needs.
Reported on team performance to higher leadership, proactively offering action for areas of improvement.
Cashier supervisor
RELIANCE SMART
CHENNAI, INDIA
05.2020 - 09.2022
Identified and addressed process inefficiencies to drive higher output.
Attended to customer needs promptly, leading shop teams by example.
Observed customer buying trends to maximise future revenue opportunities.
Increased team productivity through effective staff planning, coordination and task delegation.
Built positive supplier relationships for cost-effective stock sourcing.
Education
Bachelor of Engineering - CIVIL ENGINEERING
ANNA UNIVERSITY
INDIA
05.2011 - 04.2014
Skills
Cost-effective budget control
Team development strategies
Customer relationship management
Team supervision
Employee performance reviews
Employee coaching and mentorship
Key Performance Indicator (KPI) management
Languages
English
Upper intermediate
Tamil
Fluent
Hindi
Intermediate
Malayalam
Elementary
Timeline
Team leader
Gala Super Market(Western International Group)
11.2022 - Current
Cashier supervisor
RELIANCE SMART
05.2020 - 09.2022
Bachelor of Engineering - CIVIL ENGINEERING
ANNA UNIVERSITY
05.2011 - 04.2014
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