Summary
Overview
Work history
Education
Skills
Languages
Timeline
GeneralManager
JANAM BK

JANAM BK

WAITER
DUBAI,United Arab Emirates

Summary

Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximizing patron turnover without sacrificing service.

Overview

7
7
years of professional experience

Work history

Waiter

IKCON RESTAURANT L.L.C
DUBAI, UNITED ARAB EMIRATES
06.2023 - Current
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
  • Managed timing standards in food deliveries to minimise delays.
  • Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.

Waiter

AL MUSAHARATI
DUBAUI, UNITED ARAB EMIRATES
09.2016 - 09.2018
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.

Education

HIGH SCHOOL - COMMERCE

KALIKA HIGHER SECONDARY SCHOOL
NEPAL

Skills

  • Interpersonal skills
  • FOH procedures
  • Food hygiene protocol
  • Excel, MS word
  • good communication skills
  • Barista experience

Languages

English
Intermediate

Timeline

Waiter

IKCON RESTAURANT L.L.C
06.2023 - Current

Waiter

AL MUSAHARATI
09.2016 - 09.2018

HIGH SCHOOL - COMMERCE

KALIKA HIGHER SECONDARY SCHOOL

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