Janepher Ajwang

Bar Waiter

Dubai

Summary

With 2 years experience as a bar waiter , I am fluent in English with good communication skills.

Guest focused, team player, stress resistant and positive personality with professional appearance.

I am physically fit able to stand and move around for a long period of time.

Ecstatic to use skills and experience gained over the past few years working in hospitality industry.

years of professional experience

Legoland Hotel

Dubai

03.2021 - Current

Bussed tables during busy periods to assist staff and quickly turn over tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Checked identification for minimum age for sale of alcoholic beverages.
Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
Explained daily specials and beverage promotions to exceed daily sales goals.

Legoland Parks And Resort, Dubai

Dubai

02.2019 - 09.2020

Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Provided recommendations on menu items and upsold food and drinks to increase sales.

Guest seating arrangements

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Legoland Hotel

03.2021 - Current

Legoland Parks And Resort, Dubai

02.2019 - 09.2020