JASANA BASHYAL
Bur Dubai,Dubai
Summary
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication. Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients. Outgoing and friendly Receptionist delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Receptionist Assistant
Royal Ascot
Bur Dubai, UAE
11.2023 - Current
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Managed office calendar, set new appointments and assisted with arrangements.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Offered knowledgeable, friendly support to in-office guests.
- Took and communicated messages to minimise interruptions to staff workflows.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Tracked daily activities and important metrics with spreadsheets.
- Maintained reception area stock of important forms and brochures.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Issued visitor and contractor passes and recorded visits on security system.
- Located information and records quickly to assist with ad-hoc queries.
Education
High School Diploma - Arts
Annapurna Model Collage
Butwal 01.2020 - 01.2022
Skills
- Flexible
- Customer Service
- Customer relations
- Invoice processing
- Attention to Detail
- Computer Diploma- Basic (Word, Excel, Power Point, Email Internet
Languages
Nepali
Native
English
Advanced
Hindi
Fluent
Certification
Basic in Computer Advance Crouse-(MS-Word/ MS-Excel/ MS-Power Point, Email & Internet.
Timeline
Receptionist Assistant
Royal Ascot
11.2023 - Current
High School Diploma - Arts
Annapurna Model Collage
01.2020 - 01.2022
Basic in Computer Advance Crouse-(MS-Word/ MS-Excel/ MS-Power Point, Email & Internet.
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