JASMIN GALLANOSA
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude with over 8 years of experience in the Hospitality Industry. Willingness to take on added responsibilities to meet team goals and excellent to answer all questions via phone or email to reach positive outcomes.
Overview
8
8
years of professional experience
Work History
SENIOR ROOMS RESERVATIONS AGENT
ONE&ONLY ROYAL
05.2021 - Current
- Up to present
- Responsible for selling rooms, and taking reservations online, through calls, and through travel agencies
- Assisting guests to ensure a smooth arrival and departure experience through Marhaba Meet & Greet Service and Airport car transfer
- Assisting guests with Visa Applications
- Adhering to Forbes quality standards., 2020) in our hotel.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
Senior Ordertaker
ONE&ONLY ROYAL MIRAGE
09.2018 - 05.2021
- Provides accurate, efficient, and flexible which strives to perfection level of customer service
- Ensure food orders are being delivered on time
- During the pandemic period, our mental and physical capacities were enhanced as we hosted the IPL Rajasthan Royals (Aug
- Worked with individuals to help them understand and overcome work-stress situations.
Waitress&Hostess
Samba Shangri, la
02.2017 - 09.2018
- It’s a Peruvian restaurant with mainly South American cuisine with a twist of Filipino cuisine
- I’ve been a professional cashier, warm hostess, and attention-to-detail waitress and have adequate knowledge of wine
- Remained calm and poised when dealing with difficult customers or during busy shifts.
04.2015 - 01.2017
- It’s the largest pillar-less ballroom in the Philippines
- We learned to execute Russian Service, Plated Service, Family Style Service, Buffet Service, and Chinese Lauriat Service
Education
Mc Arthur Highway -
Bulacan State University
Bachelor of Science - Hotel And Motel Management
Bulacan State University
Malolos, Bulacan, Philippines04.2015
High School Diploma -
Assemblywoman Felicita Bernardino Memorial Trade S
Lambakin, Marilao, Bulacan04.2011
LAMBAKIN ELEMENTARY SCHOOL AN
2007
Skills
- Skills & Abilities
- Photo Editing
- OPERA , MICROS and SAGA user
- Reservation Management
- Team Player
- Administration skills
- Customer Service
- Attention to detail
- Flexible attitude
- Computer Skills
- Telephone reservations
- Coaching and mentoring
Languages
English
Advanced (C1)
Timeline
SENIOR ROOMS RESERVATIONS AGENT
ONE&ONLY ROYAL
05.2021 - Current
Senior Ordertaker
ONE&ONLY ROYAL MIRAGE
09.2018 - 05.2021
Waitress&Hostess
Samba Shangri, la
02.2017 - 09.2018
04.2015 - 01.2017
Mc Arthur Highway -
Bulacan State University
Bachelor of Science - Hotel And Motel Management
Bulacan State University
High School Diploma -
Assemblywoman Felicita Bernardino Memorial Trade S
LAMBAKIN ELEMENTARY SCHOOL AN
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