JASON G. DELA CRUZ
Summary
Café professional with extensive expertise in coffee preparation, including espresso, americano, latte, cappuccino, macchiato, and mocha. Skilled in crafting cold beverages and latte art, with a proven record of delivering exceptional customer service. Strong time management and multitasking abilities ensure efficient café operations while maintaining food safety compliance. Aiming to utilize barista skills in a dynamic café setting to improve customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
BARISTA
SARABETH`S EMIRATE HOSPITAL
Dubai
09.2025 - Current
- Assisted in inventory control measures for effective stock management.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Managed high volume orders during peak hours maintaining quality of service.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Collaborated with team members during busy periods improving workflow efficiency.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
BARISTA
CHICX COFFEE SHOP
SAUDI
01.2022 - 01.2025
- Oversaw customer satisfaction by delivering high-quality coffee and beverages.
- Managed preparation and service of hot and cold beverages, ensuring optimal temperature and presentation.
- Coordinated peak cafe hours to ensure quick delivery of drinks, maintaining efficient service.
- Cultivated strong customer relationships by recalling names and regular orders to foster loyalty.
- Streamlined customer interactions by greeting and serving promptly, processing payments to minimise wait times.
Barista
Almanie Company
09.2018 - 09.2020
- Prepared espresso-based drinks and crafted specialty beverages.
- Provided friendly and efficient service in a busy café environment.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
Waiter
Red Mannor Condo
01.2016 - 01.2018
- Welcomed and attended to guests in a professional manner.
- Assisted in taking orders and serving meals efficiently.
- Collaborated with kitchen staff to ensure smooth service and timely food delivery.
Education
Secondary -
Urzadan Suyo National High School
PHILIPPINES 01.2004 - 01.2008
Skills
- Coffee preparation techniques
- Espresso and americano
- Latte and cappuccino
- Macchiato and mocha
- Cold beverage crafting
- Latte art skills
- Customer service excellence
- Effective communication
Language
English
Filipino
Personal Information
- Height: 57
- Weight: 68 kg
- Citizenship: Filipino
- Date of birth: 1990-04-30
- Nationality: Filipino
- Marital status: Married
Timeline
BARISTA
SARABETH`S EMIRATE HOSPITAL
09.2025 - Current
BARISTA
CHICX COFFEE SHOP
01.2022 - 01.2025
Barista
Almanie Company
09.2018 - 09.2020
Waiter
Red Mannor Condo
01.2016 - 01.2018
Secondary -
Urzadan Suyo National High School
01.2004 - 01.2008