Jenisha
Dubai,UAE
Summary
Highly skilled professional with expertise in communication, sourcing and screening, and recruiting coordination. Demonstrates excellent telephone manners and good listening skills, ensuring effective candidate engagement. Proficient in Excel, MS Office, typewriting, and Canva. Career goal includes leveraging these skills to enhance recruitment processes and contribute to organisational success.
Overview
7
7
years of professional experience
Work history
HR & Sales Manager
AAPKA Tourism LLC
Dubai, UAE
09.2025 - 05.2026
- Reviewed job descriptions periodically, kept them abreast of current roles.
- Negotiated beneficial terms with benefit providers, ensured cost-effective packages.
- Implemented HR policies and procedures for legal compliance.
- Administered payroll operations ensuring timely and accurate payments.
- Maintained open communication channels with employees, fostered trust within teams.
- Enhanced customer satisfaction through exceptional service delivery and follow-up procedures.
- Fostered a positive work environment encouraging teamwork and mutual respect amongst employees.
- Maintained detailed records of all transactions providing transparency for audit purposes.
- Conducted comprehensive market research to identify emerging trends in the tourism sector.
- Negotiated profitable contracts with vendors, reducing expenditure on supplies and services.
- Customised corporate travel policies for various client organisations.
HR & Sales Manager
My Choice Tourism LLC
Dubai, UAE
05.2023 - 09.2025
- Managed end-to-end recruitment for tourism and hospitality roles, including travel consultants, tour guides, sales executives, and customer service staff.
- Maintained employee records, HR databases, and recruitment activity reports specific to tourism operations.
- Coordinated induction programs and service-oriented training to enhance customer experience standards.
- Conducted exit interviews and managed smooth offboarding processes in line with seasonal workforce changes.
- Collaborated with department heads to forecast staffing needs for peak travel seasons and special events.
- Ensured compliance with company policies, tourism regulations, and hospitality best practices.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
- Built long-term relationships with customers and generated referrals from existing clients.
- Generated new leads and opportunities to maximise revenue.
IT Recruiter
Amstar Consultancy Services
TIRUVANDRUM, KERALA
03.2022 - 03.2023
- Recruited/sourced prospective professional candidates fully matched the job description specifications with insight into the hiring manager's business requirements.
- Sourcing potential candidates from various online channels (e.g., Professional platforms)
- Perform interviews and evaluate the candidates’ skills, knowledge, and experience
- Coordinating the recruitment process.
HR Recruiter
Hindustan HR Solutions
NAGERCOIL, TAMILNADU
10.2020 - 03.2022
- Monitoring the work of recruitment agencies. Conduct exit interviews.
- Client handling.
- End-to-end recruitment process.
- Conduct exit interviews.
- Organizing inductions and training for new employees.
Trainee Manager
Wave group of companies
TANGAVUR, TAMILNADU
10.2019 - 05.2020
- Planning and developing merchandising strategies.
- Analyzing sales figures and market trends to anticipate product needs.
- Allocating daily jobs and workloads.
- Training new team members.
Education
Master of Business Administration - Human Resources
Anna University
Tamil Nadu, IndiaBachelor of Engineering - Civil Engineering
Anna University
Tamil Nadu, IndiaSkills
- Communication skills
- Sourcing and screening
- Excellent telephone manners
- Good Listening skills
- Recruiting coordination
- Excel
- MS Office
- Typewriting
- Canva
Languages
Read - Tamil, English
Write - Tamil, English
Speak – Hindi, English, Malayalam, Tamil
Declaration
I hereby declare that all the details furnished above are true and correct to the best of my knowledge and belief. Supporting documents shall be available on request.
Passport Details
- Passport No: V8416475
- Date of Expiry: 2032-06-07
Personal Details
- Date of Birth: 1998-03-28
- Nationality: Indian
- Marital Status: Married
- Visa Status: Spouse Visa
Timeline
HR & Sales Manager
AAPKA Tourism LLC
09.2025 - 05.2026
HR & Sales Manager
My Choice Tourism LLC
05.2023 - 09.2025
IT Recruiter
Amstar Consultancy Services
03.2022 - 03.2023
HR Recruiter
Hindustan HR Solutions
10.2020 - 03.2022
Trainee Manager
Wave group of companies
10.2019 - 05.2020
Bachelor of Engineering - Civil Engineering
Anna University
Master of Business Administration - Human Resources
Anna University