Jennifer Ewubare
Housekeeping Supervisor
Dubai
Summary
Third of six children born into a Nigerian home. Schooled in Nigeria ..with a higher diploma degree in computer science . Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Housekeeping Supervisor
Al Mustaqeem
Dubai
10.2019 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Adhered to safety protocols by enforcing proper equipment usage.
- Completed schedules, shift reports, and other business documentation.
- Monitored staff performance and provided feedback to drive productivity.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Communicated repair needs to maintenance staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Addressed customer feedback and complaints to maximize satisfaction.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Education
Diploma - Computer Science
01.2014 - 10.2015
Higher Diploma - Computer Science
01.2017 - 12.2018
Skills
Ordering cleaning supplies
Timeline
Housekeeping Supervisor - Al Mustaqeem
10.2019 - Current
Auchi Polytechnic - Higher Diploma , Computer Science
01.2017 - 12.2018
Lighthouse Polytechnic - Diploma , Computer Science
01.2014 - 10.2015
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