Jerin Varghese
Dubai,UAE
Summary
Friendly Cashier offering more than Six years of retail experience. Organised and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Cashier
SP Corporation Car Parking Management LLC
Dubai, UAE
02.2022 - Current
- Reduced customer wait times through optimised checkout processes.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Resolved customer complaints and answered queries about store products.
- Handled currency payments, secured funds in register and prepared deposits at end of day.
- Redeemed stamps and vouchers against transactions.
Sales Assistant
AVG Motors Ltd
Kerala, India
05.2020 - 11.2021
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Received and processed product returns.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Informed customers regarding promos and warranty services to increase sales.
Crew Trainer
McDonald's
Tamilnadu, India
10.2016 - 09.2019
- Provided regular feedback and constructive criticism on employee performance.
- Set positive examples for team members by demonstrating quality service.
- Maintained current knowledge of company standards and up-to-date food safety regulations.
- Identified training needs and recommended action to appropriate supervisor.
- Encouraged professional development and goal setting for all staff.
- Greeted customers warmly and provided friendly service, leading crew by example.
Education
Diploma of Higher Education - Engineering
ST.Joseph College Of Engineering
India 06.2013 - 05.2016
Skills
- Service knowledge
- Cash handling
- Scanner operations
- Customer greeting
- Customer relations
- Cash handling policies
- Point Of Sale system operation
- Currency sorting
- Store appearance maintenance
Languages
English
Fluent
Hindi
Upper intermediate
Malayalam
Fluent
Tamil
Fluent
Timeline
Cashier
SP Corporation Car Parking Management LLC
02.2022 - Current
Sales Assistant
AVG Motors Ltd
05.2020 - 11.2021
Crew Trainer
McDonald's
10.2016 - 09.2019
Diploma of Higher Education - Engineering
ST.Joseph College Of Engineering
06.2013 - 05.2016
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