JISHA NARANTHATA
Abu Dhabi,United Arab Emirates
Summary
Detail-oriented professional with extensive experience in financial software including Tally, Peach Tree, and Quick Book. Proven expertise in marketing, customer service, and MS Office applications. Adept at cash handling, payment processing, and managing customer relations. Strong communication skills enhance the ability to process refunds and exchanges efficiently. Career goal includes leveraging skills in a dynamic environment to drive business success.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Cashier Cum Customer Service Executive
SEVENLAND SHOPPING CENTER
Abu Dhabi
12.2022 - Current
- Cash Handling, Provide excellent customer service by addressing inquiries and concerns promptly
- Respond to customer inquiries, complaints and questions in a friendly and professional manner
- Handle customer complaints and find satisfactory resolutions to maintain positive relationships
- Process cash, credit card and other payment transactions accurately and efficiently
- Processing and receiving payments and issuing receipts to customers as they leave with their purchases
- Taking payments by cash, cheque or credit card
- Undertake any other tasks and/or responsibilities that may be assigned by the Management from time to time
- Provide direct and indirect customer service
- Balanced till at end of day, maintaining accurate records.
Store Keeper Cum Asst.Accountant
HONDA SHOW ROOM
Kerala, India
09.2020 - 10.2022
- Reports, Petty Cash Reports, Supplier/Customer/Inventorty Aging Analtysis, credit
- Overseeing and assistng in daty-to-daty accountng and to ensure tmelty and accurate recording of all fnancial transactons
- Prepared monthlty statements and followed up on overdue balances bty telephone or email
- Receiving item based on purchase order
- Compiled general ledger entries on short schedule with 100% accuractyAccountant
Education
Bachelor of Commerce -
KANNUR UNIVERSITY
Kerala, India 05.2017 - 04.2020
Diploma - Accounting
Sree Sankaracharya Educational Institute
Kerala,India 05.2020 - 08.2020
Skills
- Tally
- Peach Tree
- Quick Book
- Marketing
- Customer Service
- MS Office
- Communication
- Cash handling
- Customer relations
- Payment Processing
- Refund and exchange processing
- Credit card payment processing
Languages
Malayalam
Native
Hindi
Fluent
English
Upper intermediate
PASSPORT DETAILS
Passport No : W3382117
Passport Issue Country : India
Passport Expiry : 21-08-2032
Visa Status : Expiring 14-02-2025
Timeline
Cashier Cum Customer Service Executive
SEVENLAND SHOPPING CENTER
12.2022 - Current
Store Keeper Cum Asst.Accountant
HONDA SHOW ROOM
09.2020 - 10.2022
Diploma - Accounting
Sree Sankaracharya Educational Institute
05.2020 - 08.2020
Bachelor of Commerce -
KANNUR UNIVERSITY
05.2017 - 04.2020
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