Johanna Sackey
Dubai,UAE
Summary
Friendly Shop Salesperson excelling in customer engagement and sales growth. Skilled in creating welcoming shopping experience and boosting repeat business through exceptional service. Known for contributing to team success and maintaining high standards in store presentation and inventory management.
Overview
2
2
years of professional experience
Work History
Shop salesperson
Manzil Home Décor
Dubai, UAE
04.2024 - 08.2024
- Enhanced customer satisfaction by providing excellent product knowledge and advice.
- Maintained a clean, organised shop floor to ensure a pleasant shopping environment.
- Assisted in stock control, ensuring availability of popular items.
- Upheld company reputation with professional demeanour and exceptional customer service skills.
- Increased repeat business with friendly, personalised customer interactions.
- Boosted sales for seasonal promotions by creating attractive displays.
- Handled cash transactions accurately, promoting trust and reliability.
Retail sales associate
Hassan & Sons Mobile Phones & Gadgets
Dubai, UAE
05.2023 - 01.2024
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Contributed to sales targets through active promotion of products.
- Boosted store reputation with excellent customer service skills.
- Managed stock levels for optimal store performance.
- Dealt with returns, ensuring customer satisfaction.
- Maintained tidy sales floor to enhance shopping experience.
- Handled cash transactions accurately, maintaining financial integrity.
- Established rapport with customers through attentive listening and communication.
- Advised customers on product selection based on their needs.
Outdoor sales representative
Al Marayah Abaya for Women
Bur Dubai, Dubai
06.2022 - 07.2023
- Increased brand awareness by conducting product demonstrations at outdoor events.
- Developed customer relationships for improved sales performance.
- Ensured product visibility with effective merchandising strategies.
- Maintained a high level of product knowledge to enhance client consultations.
- Communicated effectively with potential customers, generating interest in products.
- Adapted sales pitches according to individual client needs, resulting in increased conversions.
- Managed time effectively whilst travelling between different locations for meetings and presentations.
- Showcased excellent interpersonal skills when interacting with diverse range of customers at outdoor events.
- Reached out to prospective customers and warm leads to establish friendly, professional relationships.
Education
Bachelor of Science - Public Health
University of Liberia
Monrovia, liberiaSkills
- Target achievement
- Lean retail operations
- Cash handling efficiency
- In-Store promotions expertise
- Competitor awareness
- Returns and exchanges processing
- Product display setup
- Price tagging
Languages
English
Proficient (C2)
Timeline
Shop salesperson
Manzil Home Décor
04.2024 - 08.2024
Retail sales associate
Hassan & Sons Mobile Phones & Gadgets
05.2023 - 01.2024
Outdoor sales representative
Al Marayah Abaya for Women
06.2022 - 07.2023
Bachelor of Science - Public Health
University of Liberia
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