Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joshua Twesigye

Sharjah

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Sales Representative

CAPITAL SHOPPERS SUPERMARKET
02.2019 - 11.2020

Sales Representative

MTN UGANDA
03.2014 - 01.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

No Degree - Diploma in Business Administration

YMCA Comprehensive Institute
Wandegeya, Kampala Uganda
01.2016

Skills

  • Monitor Security
  • Sunless Tanning
  • Promotional Planning
  • Wireless Telecommunications
  • Beauty Product Demonstration
  • Sales Expertise
  • Interpersonal Communication Skills

Languages

English
Advanced (C1)

Timeline

Sales Representative

CAPITAL SHOPPERS SUPERMARKET
02.2019 - 11.2020

Sales Representative

MTN UGANDA
03.2014 - 01.2019

No Degree - Diploma in Business Administration

YMCA Comprehensive Institute
Joshua Twesigye