Juan Manuel Yegros
Hospitality Service Professional
Doha
Summary
Knowledgeable Hospitality Server with solid background in service delivery and customer support. Consistently recognized for resolving client issues promptly and maintaining high customer satisfaction. Demonstrated ability to utilize problem-solving and communication skills to ensure smooth operations.
Overview
3
3
years of professional experience
Work History
Hospitality Service | Pre-Opening | Opening Team
Rosewood Doha
Doha, Qatar
10.2024 - Current
- Supported multiple outlets during pre-opening and opening, ensuring seamless service flow and operational readiness across all venues.
- Adapted quickly to diverse dining concepts and service styles, each with unique brand identity and guest expectations.
- Bridged staffing gaps with flexibility and leadership, maintaining consistency, service quality, and luxury standards.
- Developed core pre-opening skills including outlet setup, team training support, cross-department collaboration, and operational alignment to 5-star benchmarks.
Task Force Leader | Opening Team
Rosewood Miyakojima
Miyakojima, Japan
03.2025 - 05.2025
- Selected for Task Force assignment in Japan, supporting seamless daily operations in a luxury hospitality environment.
- Enhanced leadership skills by guiding and supporting staff, ensuring alignment with Forbes and LQA service benchmarks.
- Gained cross-departmental operational knowledge, strengthening versatility and adaptability in diverse hotel functions.
- Consistently delivered world-class guest experiences, upholding service excellence and brand standards in an international setting.
Restaurant Waiter
Rufino
Buenos Aires, Argentina
06.2022 - 09.2024
- Reset tables swiftly and elegantly, ensuring seamless guest flow and pristine presentation.
- Offered intuitive recommendations tailored to guest preferences and dietary needs.
- Built genuine connections with regular guests, fostering recognition and loyalty.
- Provided clear guidance on allergy-sensitive options, ensuring trust and safety.
- Anticipated guest needs proactively, delivering attentive, detail-oriented service.
Education
High School Diploma -
INSH
Buenos Aires, Argentina 04.2001 -
Skills
Pre-Opening Expertise – outlet setup, team onboarding, SOP implementation, readiness checks
Operational Excellence – ability to manage smooth daily operations across multiple outlets
Luxury Service Delivery – consistently upholding Forbes and LQA standards
Staff Training & Mentorship – supporting colleagues to deliver 5-star service
Multicultural Teamwork – thriving in diverse, international environments
Emotional Intelligence – reading guest moods and tailoring interactions
Communication Skills – clear, empathetic, professional interactions with guests and teams
Timeline
Task Force Leader | Opening Team
Rosewood Miyakojima
03.2025 - 05.2025
Hospitality Service | Pre-Opening | Opening Team
Rosewood Doha
10.2024 - Current
Restaurant Waiter
Rufino
06.2022 - 09.2024
High School Diploma -
INSH
04.2001 -