Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Julius Elangwe

Julius Elangwe

Alain,UAE

Summary

Friendly and approachable, with over 6 years background in customer service and hospitality, and knack for creating memorable dining experiences through excellent communication and teamwork. Possesses strong problem-solving skills and keen eye for detail, ensuring smooth service and guest satisfaction.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Senior Waiter/ Team Leader

La petite Cafe
Alain, UAE
10.2022 - Current
  • Supervise daily cafe operations and ensure smooth service flow during shifts.
  • Encouraged open communication, fostering a positive work culture.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Handle guest complaints professionally and ensure quick resolution.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Led shifts and motivated team to drive sales.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.

Waiter / Barister

Dunes Specialty Coffee
Alain
03.2020 - 09.2022
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Prepared and served specialty coffee drinks to high standard.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Taste and evaluate coffee to maintain flavor profile.
  • Operate and maintain espresso machines, grinders and brewing equipment.
  • Assist with stock rotation and freshness control.

Education

High School Diploma - Art and Science

Government Bilingual School
Kumba/Cameroon
09.2011 - 06.2013

Skills

  • Managing rush hour pressure
  • Conflict resolution capabilities
  • Team leadership and delegation
  • Hospitality mindset
  • Fluent in pos systems
  • Handling difficult patrons
  • Maintaining cleanliness standards

Languages

English
Advanced

Timeline

Senior Waiter/ Team Leader

La petite Cafe
10.2022 - Current

Waiter / Barister

Dunes Specialty Coffee
03.2020 - 09.2022

High School Diploma - Art and Science

Government Bilingual School
09.2011 - 06.2013
Julius Elangwe