Kajal Talreja
Bangalore,India
Summary
Dedicated professional with expertise in exceptional customer service and passenger handling, ensuring cabin safety procedures and compliance. Skilled in emergency handling and teamwork, demonstrating clear communication and active listening. Possesses cultural sensitivity and adaptability, maintaining grooming, etiquette, and professional presentation while working calmly under pressure.
Overview
3
3
years of professional experience
Work history
Cabin Crew
Air India Express
Bangalore, India
09.2024 - Current
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
- Ensured safety regulations compliance for passenger security.
- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
- Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.
HR Executive
Wings Fintech Pvt. Ltd.
Indore, India
06.2023 - 06.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Secondary Education -
MP Board
India 2017 - 2018
Higher Secondary Education -
Diamond English Higher Secondary School
India 2019 - 2019
Bachelor of Business Administration (BBA) -
MLB Girls College
2019 - 2021
Skills
- Exceptional customer service & passenger handling
- Cabin safety procedures & compliance
- Emergency handling & teamwork
- Clear communication & active listening
- Cultural sensitivity & adaptability
- Grooming, etiquette & professional presentation
- Working calmly under pressure
Languages
English
Fluent
Hindi
Native
Sindhi
Native
Affiliations
- Travel & exploring new cultures
- Dancing
- Customer service excellence
PERSONAL ATTRIBUTES
- Friendly, approachable, and empathetic
- Strong team player with a positive attitude
- Passionate about aviation and customer experience
- Well-groomed, confident, and professional
Timeline
Cabin Crew
Air India Express
09.2024 - Current
HR Executive
Wings Fintech Pvt. Ltd.
06.2023 - 06.2024
Secondary Education -
MP Board
2017 - 2018
Higher Secondary Education -
Diamond English Higher Secondary School
2019 - 2019
Bachelor of Business Administration (BBA) -
MLB Girls College
2019 - 2021