Summary
Overview
Work history
Education
Skills
Languages
Affiliations
PERSONAL ATTRIBUTES
Timeline
Generic

Kajal Talreja

Bangalore,India

Summary

Dedicated professional with expertise in exceptional customer service and passenger handling, ensuring cabin safety procedures and compliance. Skilled in emergency handling and teamwork, demonstrating clear communication and active listening. Possesses cultural sensitivity and adaptability, maintaining grooming, etiquette, and professional presentation while working calmly under pressure.

Overview

3
3
years of professional experience

Work history

Cabin Crew

Air India Express
Bangalore, India
09.2024 - Current
  • Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
  • Ensured safety regulations compliance for passenger security.
  • Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
  • Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.

HR Executive

Wings Fintech Pvt. Ltd.
Indore, India
06.2023 - 06.2024
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Secondary Education -

MP Board
India
2017 - 2018

Higher Secondary Education -

Diamond English Higher Secondary School
India
2019 - 2019

Bachelor of Business Administration (BBA) -

MLB Girls College
2019 - 2021

Skills

  • Exceptional customer service & passenger handling
  • Cabin safety procedures & compliance
  • Emergency handling & teamwork
  • Clear communication & active listening
  • Cultural sensitivity & adaptability
  • Grooming, etiquette & professional presentation
  • Working calmly under pressure

Languages

English
Fluent
Hindi
Native
Sindhi
Native

Affiliations

  • Travel & exploring new cultures
  • Dancing
  • Customer service excellence

PERSONAL ATTRIBUTES

  • Friendly, approachable, and empathetic
  • Strong team player with a positive attitude
  • Passionate about aviation and customer experience
  • Well-groomed, confident, and professional

Timeline

Cabin Crew

Air India Express
09.2024 - Current

HR Executive

Wings Fintech Pvt. Ltd.
06.2023 - 06.2024

Secondary Education -

MP Board
2017 - 2018

Higher Secondary Education -

Diamond English Higher Secondary School
2019 - 2019

Bachelor of Business Administration (BBA) -

MLB Girls College
2019 - 2021
Kajal Talreja