Kamal Balami
Ras al-Khaimah
Summary
Highly efficient and customer-focused Barista with 3+ years of experience in fast-paced environments, specializing in high-volume coffee preparation and exceptional customer service. Recognized with a Certificate of Appreciation for being the 'Best Barista' by the Area Manager, demonstrating consistent excellence in operational efficiency, customer satisfaction, and team collaboration. Adept at managing inventory, handling cash, and maintaining rigorous standards of cleanliness and quality.
Overview
3
3
years of professional experience
Work History
Barista
ADNOC
01.2022 - Current
- Awarded a Certificate of Appreciation by the Area Manager for consistently being the 'Best Barista, demonstrating outstanding performance in customer service and operational efficiency.
- Streamlined workflow and managed multiple priorities during peak hours, ensuring seamless operations and customer satisfaction.
- Cultivated a welcoming atmosphere by engaging customers, enhancing satisfaction, and encouraging repeat business.
- Resolved customer complaints promptly and professionally, achieving high satisfaction rates and loyalty.
- Efficiently manage customer flow and queues, reducing wait times and improving the overall experience.
Education
Gillette H.S.S
Skills
- Technical Skills: Coffee Preparation (Espresso
Latte Art, Brewing Techniques), POS Systems, Cash Handling, Inventory Management, Food Safety & Hygiene, Equipment Maintenance - Soft Skills: Customer Service Excellence, Time Management, Team Collaboration, Problem- Solving, Communication, Attention to Detail, Conflict Resolution
Additional Information
- Passport Number: 08878396
- Date of issue: 15/May/2025
- Date of Expiry: 14/May/2035
- Visa Status: Employment Visa
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Barista
ADNOC
01.2022 - Current
Gillette H.S.S
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