Results-driven Administrative Professional with 5 years of experience enhancing organisational efficiency. Skilled in streamlining processes, managing tasks, and implementing systems to boost productivity. Delivers exceptional administrative support while fostering strong relationships across business levels.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Administrative officer
ECC VISA IMMIGRATION SERVICES INC ,CANADA
ETOBICOKE , CANADA
2023.04 - 2025.06
Handled confidential documents with utmost care; ensured data security at all times.
Provided excellent customer service for improved client satisfaction.
Participated actively in departmental meetings contributing valuable insights and suggestions.
Coordinated travel arrangements for staff members leading to hassle-free business trips.
Streamlined processes with proactive problem-solving abilities.
Organised monthly reports to maintain record accuracy.
Prioritised tasks for timely completion of projects.
Assisted in arranging meetings for smoother communication channels.
Managed incoming calls for efficient handling of enquiries and complaints.
Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
Secured data and documents to maintain confidentiality according to company and regulatory standards.
Administrative officer
PL MEHRA AND SONS
DELHI, INDIA
2016.01 - 2019.12
Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
Offered administrative support to the management team resulting in enhanced operations.
Prioritised tasks for timely completion of projects.
Enhanced office efficiency by managing and organising the day-to-day administrative duties.
Organised monthly reports to maintain record accuracy.
Cabin crew supervisor
JET AIRWAYS INDIA LTD
DELHI, INDIA
2007.03 - 2011.03
Collaborated with the crew to deliver excellent customer service.
Demonstrated strong leadership skills in managing cabin crew members, fostering a supportive work environment on board.
Upheld company image by maintaining professional behaviour at all times.
Facilitated crew briefings prior to each flight for efficient coordination of duties.
Managed in-flight services, ensuring high quality of service delivery.
Ensured compliance with aviation regulations for safe and smooth operations.