KASUN NANDANA KUMARA
DUBAI,UNITED ARAB EMIRATES
Summary
Dedicated professional with a patient and calm nature, adept in stock inventory control and silver service. Known for a friendly disposition, consistently delivering exceptional customer service. Seeking to leverage skills in a dynamic environment to enhance operational efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work history
Waiter service manager
FALLA RESTAURANT
Dubai, UNITED ARAB EMIRATES
2025.04 - Current
- Assisted in budget management leading to reduced operational costs.
- Fostered open communication within the team resulting in improved work relationships.
- Coached new hires on company policies and procedures, ensuring consistent quality of service.
- Introduced innovative menu items in collaboration with chef, increasing overall sales.
WAITER
ARABIAN TEA HOUSE RESTAURANT & CAFFE
DUBAI, UNITED ARAB EMIRATES
2024.07 - 2025.03
- Assisted in food preparation, resulting in timely service delivery.
- Relayed feedback from customers to management for continuous improvement.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Delivered excellent customer service through friendly and polite interaction.
WAITER
REGAL RESAUE HOTEL & SPA
NEGAMBO, SRI LANKA
2020.04 - 2024.05
- Oversaw stock control and ordering processes, reducing food waste significantly.
- Managed large event bookings efficiently; ensured successful execution without compromising regular services.
- Enforced strict adherence to company's dress code policy; maintained professional image of staff members at all times.
- Streamlined table turnover process to boost dining capacity.
Education
High School Diploma - COMMERCE
D S SENANAYEKA NATIONAL COLLAGE
COLOMBO, SRI LANKASkills
- Patient and calm nature
- Stock inventory control
- Silver service experience
- Friendly disposition
Languages
English
Advanced
Timeline
Waiter service manager
FALLA RESTAURANT
2025.04 - Current
WAITER
ARABIAN TEA HOUSE RESTAURANT & CAFFE
2024.07 - 2025.03
WAITER
REGAL RESAUE HOTEL & SPA
2020.04 - 2024.05
High School Diploma - COMMERCE
D S SENANAYEKA NATIONAL COLLAGE