Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
KASUN NANDANA KUMARA

KASUN NANDANA KUMARA

DUBAI,UNITED ARAB EMIRATES

Summary

Dedicated professional with a patient and calm nature, adept in stock inventory control and silver service. Known for a friendly disposition, consistently delivering exceptional customer service. Seeking to leverage skills in a dynamic environment to enhance operational efficiency and client satisfaction.

Overview

6
6
years of professional experience

Work history

Waiter service manager

FALLA RESTAURANT
Dubai, UNITED ARAB EMIRATES
2025.04 - Current
  • Assisted in budget management leading to reduced operational costs.
  • Fostered open communication within the team resulting in improved work relationships.
  • Coached new hires on company policies and procedures, ensuring consistent quality of service.
  • Introduced innovative menu items in collaboration with chef, increasing overall sales.

WAITER

ARABIAN TEA HOUSE RESTAURANT & CAFFE
DUBAI, UNITED ARAB EMIRATES
2024.07 - 2025.03
  • Assisted in food preparation, resulting in timely service delivery.
  • Relayed feedback from customers to management for continuous improvement.
  • Mitigated complaints effectively by empathetically listening and offering solutions.
  • Delivered excellent customer service through friendly and polite interaction.

WAITER

REGAL RESAUE HOTEL & SPA
NEGAMBO, SRI LANKA
2020.04 - 2024.05
  • Oversaw stock control and ordering processes, reducing food waste significantly.
  • Managed large event bookings efficiently; ensured successful execution without compromising regular services.
  • Enforced strict adherence to company's dress code policy; maintained professional image of staff members at all times.
  • Streamlined table turnover process to boost dining capacity.

Education

High School Diploma - COMMERCE

D S SENANAYEKA NATIONAL COLLAGE
COLOMBO, SRI LANKA

Skills

  • Patient and calm nature
  • Stock inventory control
  • Silver service experience
  • Friendly disposition

Languages

English
Advanced

Timeline

Waiter service manager

FALLA RESTAURANT
2025.04 - Current

WAITER

ARABIAN TEA HOUSE RESTAURANT & CAFFE
2024.07 - 2025.03

WAITER

REGAL RESAUE HOTEL & SPA
2020.04 - 2024.05

High School Diploma - COMMERCE

D S SENANAYEKA NATIONAL COLLAGE
KASUN NANDANA KUMARA