Kavya Balakrishnan
Dubai
Summary
Logistics professional with hands-on experience in managing inventory, coordinating shipments, and ensuring timely deliveries. Skilled in using warehouse management systems, maintaining accurate records, and collaborating with team members to streamline operations. Proven track record of problem-solving, multitasking, and maintaining high standards of workplace safety and efficiency.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Logistics Assistant
Malabar Logistics
Kannur, Kerala
01.2025 - 10.2025
- Coordinated incoming and outgoing cargo shipments, ensuring timely pickup, dispatch, and delivery.
- Prepared daily shipment schedules and assigned transportation resources based on load requirements. Handled all shipping documents including airway bills, bills of lading, invoices, packing lists, and customs paperwork.
- Ensured full compliance with customs regulations, international shipping laws, and company policies. Monitored cargo movement from origin to destination, providing real-time updates to clients and management.
- Identified potential delays and resolved issues promptly to prevent shipment disruptions.
- Coordinated with warehouse teams for loading, unloading, scanning, and storage of cargo.
- Maintained accurate inventory records while ensuring proper labeling, handling, and documentation to support operational integrity.
- Served as the main point of contact between clients, transporters, warehouse teams, and customs officials.
- Addressed customer inquiries regarding shipment status, documentation, timelines, and delivery arrangements.
- Liaised with freight forwarders, trucking companies, and transport service providers to arrange efficient shipping solutions, optimising cost-effectiveness.
- Negotiated rates and ensured compliance with service-level agreements.
- Updated shipment information into logistics software, ERP systems, and tracking databases.
- Generated daily, weekly, and monthly reports on cargo movements, delays, and operational performance to inform management decisions.
- Handled cargo discrepancies, damage claims, and customer complaints with professionalism.
- Coordinated alternative transport arrangements in emergencies.
- Responded to customer enquiries regarding order status, providing updates and resolving issues with professionalism.
- Supported audits, safety checks, and process enhancement initiatives.
- Utilised logistics software to track shipments in real-time, improving transparency and customer satisfaction.
Assistant Professor
Kannur university
Kannur, India
09.2017 - 12.2024
- Developed excellent communication and interpersonal skills through regular interaction with students, colleagues, and management.
- Demonstrated strong administrative and organisational skills by managing daily activities and maintaining accurate records.
- Coordinated and managed multiple tasks efficiently to meet deadlines and ensure smooth operations.
- Applied problem-solving and decision-making skills to effectively address daily operational challenges.
- Experienced in maintaining accurate documentation, reports and records.
- Demonstrated proficiency in Microsoft Office applications, including Word, Excel, and email communication, to enhance productivity.
- ability to work effectively in a team oriented environment and coordinate with different departments.
Education
Diploma in warehouse and supply chain management -
Ibis Educational Service
Kerala, India01-2025
Master of Commerce (M.Com) -
Kannur University
India01-2017
Bachelor of Commerce (B.Com) -
Kannur University
India01-2015
Skills
- Shipment Coordination
- Customs Clearance Support
- Cargo Tracking
- Cargo Handling & Documentation
- Logistics Chain Management
- Customer Service
- Airway Bills / Bill of Lading Preparation
- Route Planning & Scheduling
- Team collaboration
- Order tracking
- Supply chain management
- Time management
Languages
English
Advanced
C1
Malayalam
Advanced
C1
Hindi
Beginner
A1
Personal Details
- Nationality - Indian
- Visa status- Spouse visa
Declaration
I hereby certified that the above information is true and correct according to the best of my knowledge and experience.
Timeline
Logistics Assistant
Malabar Logistics
01.2025 - 10.2025
Assistant Professor
Kannur university
09.2017 - 12.2024
Diploma in warehouse and supply chain management -
Ibis Educational Service
Master of Commerce (M.Com) -
Kannur University
Bachelor of Commerce (B.Com) -
Kannur University