KHADEEJATH ISHREENA
Dubai,UAE
Summary
Dynamic and goal-oriented professional with a strong foundation in leadership, teamwork, and problem-solving. Demonstrates exceptional skills in management, time organisation, and communication, ensuring effective collaboration and employee management. Known for a creative spirit and reliability, consistently delivering results through motivational leadership and multitasking abilities. Proficient in developer tools such as MS Office and Camsex, with a commitment to maintaining high standards of professionalism.
Overview
4
4
years of professional experience
4036
4036
years of post-secondary education
Work history
Head of WPS & GPSSA Operations
LM Exchange
Dubai, UAE
2025.05 - 2026.02
- Managed comprehensive WPS operations, ensuring compliance with UAE Central Bank regulations.
- Oversaw GPSSA processes, including registration, contributions, payments, and reporting.
- Developed and updated WPS and GPSSA policies to align with UAE labor laws.
- Coordinated with Finance, Compliance, and IT departments for efficient payroll remittance processing.
- Led client onboarding for WPS & GPSSA services, enhancing account setup and issue resolution.
- Addressed client queries regarding WPS and pensions, maintaining high service standards.
- Monitored system performance for timely completion of payroll and compliance tasks.
- Mentored operational teams to improve skills and service quality.
- Coordinated with financial institutions to resolve discrepancies and facilitate smooth transaction flows.
- Managed daily remittance transactions ensuring accuracy and compliance with regulatory standards.
- Managed cross-border payment processes to ensure compliance with regulatory standards.
Head of WPS Operations
AL GHURAIR INTERNATIONAL EXCHANGE
Dubai
2022.06 - 2024.03
- Streamlined payroll operations by preparing accurate salary information files based on client-provided payroll details.
- Enhanced branch efficiency through detailed reports and assessments.
- Coordinated with service providers by obtaining quotes for entities such as C3 and managed branch expenses.
- Managed pension processing and provided necessary authorizations, maintaining compliance and punctuality.
- Addressed and resolved inquiries and discrepancies, contributing to client and employee satisfaction.
- Facilitated the company onboarding process, contributing to improved team dynamics and operational excellence.
Team Leader-WPS & GPSSA Operations
LM Exchange
Dubai
2024.01 - 2024.01
- Compiled and processed salary information based on client-provided payroll data, ensuring accurate and timely payments.
- Assessed funding requirements for salary payments, coordinating with banks to secure funds and prevent delays.
- Managed the end-to-end salary disbursement process through the Wage Protection System (WPS), ensuring payment acknowledgments for each transaction.
- Generated daily revenue and billing reports, contributing to financial transparency and accountability.
- Reconciled account statements to maintain financial integrity and resolve discrepancies.
- Provided prompt and effective support for branch inquiries, enhancing interdepartmental communication and problem resolution.
- Registered and authorized employee details for Wage Protection System (WPS) and GPSSA processing, ensuring legal compliance and data accuracy.
- Conducted initial screening of documents for new hires, facilitating a smooth onboarding process.
- Prepared Employees Information Files (EIF) by collecting cardholder details for Payroll Card requests and coordinated their dispatch.
- Organized and participated in meetings with the sales team and clients to onboard new customers and strengthen business relationships.
WPS Coordinator
AL GHURAIR INTERNATIONAL EXCHANGE
Dubai
2021.11 - 2022.05
- Managed the end-to-end salary disbursement process through the Wage Protection System (WPS), ensuring payment acknowledgments for each transaction.
- Generated daily revenue and billing reports, contributing to financial transparency and accountability.
- Reconciled account statements to maintain financial integrity and resolve discrepancies.
- Provided prompt and effective support for branch inquiries, enhancing interdepartmental communication and problem resolution.
- Registered and authorized employee details for Wage Protection System (WPS) and GPSSA processing, ensuring legal compliance and data accuracy.
- Conducted initial screening of documents for new hires, facilitating a smooth onboarding process.
- Prepared Employees Information Files (EIF) by collecting cardholder details for Payroll Card requests and coordinated their dispatch.
- Organized and participated in meetings with the sales team and clients to onboard new customers and strengthen business relationships.
Education
MBA - HR SPECIALISATION
Manipal University
MangaloreBachelor of Commerce - Graduation
Sa Adia Arts And Science College
KasargodeSkills
- Developer Tools: MS Office, Camsex
- Leadership Quality
- Teamwork and Hard work
- Creative spirit, Reliable and Professional
- Management, Time and Organization
- Communication Skill, Listening, Interpersonal
- Problem-solving
- Multitasking
- Teamwork and collaboration
- Motivational Leader
- Goal Oriented
- Employee management
Accomplishments
- Represented the organization during the CBUAE WPS interview , supported internal and external audits, and drafted WPS- related policies and procedures to ensure full Compliance.
- Developed documented and maintained WPS and GPSSA policies and Standard Operating Procedures (SOPs) to ensure full regulatory compliance.
COURSES
- Compliance AML/CFT Training
- Counterfeit Currency Training
- Cyber Security Training
- Risk and Fraud Prevention Training
LANGUAGES
Hindi
Advanced
Malayalam
Native
English
Advanced
Tamil
Intermediate
Arabic
Elementary
Timeline
Head of WPS & GPSSA Operations
LM Exchange
2025.05 - 2026.02
Team Leader-WPS & GPSSA Operations
LM Exchange
2024.01 - 2024.01
Head of WPS Operations
AL GHURAIR INTERNATIONAL EXCHANGE
2022.06 - 2024.03
WPS Coordinator
AL GHURAIR INTERNATIONAL EXCHANGE
2021.11 - 2022.05
MBA - HR SPECIALISATION
Manipal University
Bachelor of Commerce - Graduation
Sa Adia Arts And Science College