Khaled Almasri
Dubai,United Arab Emirates
Summary
Sales professional specialized in the Middle East Construction market, with an exceptional understanding of people, market dynamics and culture. Experienced sales manager with background in sales forecasting, contract negotiation and team management. Friendly, supportive and analytical leader. Proven success in managing robust sales pipelines with consistent sales conversion and seeking to launch career with company offering professional development opportunities.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Senior Sales Account Manager
Cofe App
Dubai , United Arab Emirates
11.2023 - Current
- Developing and implementing sales strategies to achieve revenue targets and company goals.
- Building and maintaining strong, long-term relationships with key clients is a crucial aspect of the role. This involves understanding the client's needs, addressing concerns, and ensuring overall satisfaction.
- Lead a team of sales account managers . This involves providing guidance, coaching, and support to team members.
- Developing strategies to retain clients, reduce churn, and ensure ongoing customer loyalty.
- They are responsible for growing existing accounts by upselling or cross-selling additional products or services.
- Proficiency in using Customer Relationship Management (CRM) systems to manage and track customer interactions, sales activities, and performance metrics.
Senior Business Development Manager
Paymob
Dubai, United Arab Emirates
04.2023 - 11.2023
- Contacted and converted potential customers through cold call, email and in-person enquiries.
- Understanding of how to leverage these platforms to connect with potential customers of Fintech , promote services, and generate leads to bring in new client revenue and improve bottom-line profitability.
- Consistently exceed targets on a monthly basis.
- Proficiency in conducting market research, analyzing data, and interpreting sales metrics.
- A good understanding of CRM systems is essential for managing customer relationships, tracking sales activities, and organizing sales data & Learn and use various sales tools to network.
- Drew on understanding of key markets to push development of business strategies.
Senior Sales Consultant
Makane
Dubai, United Arab Emirates
12.2021 - 04.2023
- Maintained positive brand image by identifying and cultivating relationships with key strategic stakeholders.
- The highest achievements in 2022 in all the company's branches in the Middle East.
- Led team of five persons to achieve KPI, monthly targets and successfully complete assigned projects.
- Boosted lead pipeline with prospecting and cold calling.
- Provided comprehensive, relevant competitor research to help identify areas of improvement.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Sales Consultant
Makane
Dubai, United Arab Emirates
07.2021 - 11.2021
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Analyzed a business and designed an E-commerce plan to market it.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Achieving 120% of sales target for 5 months in row.
- Created own outbound leads to target more clients.
- Kept product knowledge up to date by attending regular training to deliver reliable information with confidence.
- Used CRM system (Salesforce) to gather relevant customer data which can be used to improve the quality of marketing campaigns and boost sales.
Sales Coordinator
Samsung
Amman, Jordan
09.2020 - 07.2021
- Responded to telephone and in-person requests for information.
- Collected and processed payments.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Adapted sales techniques to specific customer and promoted products based on individualized customer needs.
Senior Sales Associate
Zara-Azadea Group
Amman , Jordan
07.2017 - 09.2020
- Incentivized team by creating reward scheme.
- Led a successful team of 10 persons.
- Updated product labelling and pricing to reflect discounts and offers.
- Fostered positive relationships with customers to enhance loyalty and retention.
Sales Associate
Zara-Azadea Group
Amman, Jordan
04.2016 - 07.2017
- Explained product benefits maximizing customer engagement while driving sales.
- Drove sales results through building and maintaining strong and thoroughly updated client portfolio.
- Assists customers with purchase decisions, Cross selling and up selling.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Education
Bachelor of Engineering - Mechanical Engineer
Alzarqaa Private University
Amman, Jordan 10.2014 - 06.2020
Skills
- SAAS
- CRM (Salesforce , Pipedrive)
- Fintech, Online payment
- E-commerce
- Marketplace
- Microsoft 365
- Slake / Okta / Tableau
- Mondaycom
- Business Development
- Leadership
- Time Management
- Teamwork
LANGUGES
Arabic
Native
English
Fluent
Timeline
Senior Sales Account Manager
Cofe App
11.2023 - Current
Senior Business Development Manager
Paymob
04.2023 - 11.2023
Senior Sales Consultant
Makane
12.2021 - 04.2023
Sales Consultant
Makane
07.2021 - 11.2021
Sales Coordinator
Samsung
09.2020 - 07.2021
Senior Sales Associate
Zara-Azadea Group
07.2017 - 09.2020
Sales Associate
Zara-Azadea Group
04.2016 - 07.2017
Bachelor of Engineering - Mechanical Engineer
Alzarqaa Private University
10.2014 - 06.2020
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