Khaled Almasri
Dubai
Summary
Sales professional specialized in the Middle East, with an exceptional understanding of people, market dynamics and culture. With over +8 years in the filed of Sales, Business Development and Account Management. Supportive and analytical leader, Proven success in managing robust sales pipelines with consistent sales conversion and seeking to launch career with company offering professional development opportunities.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Sales Account Manager
Cofe App
04.2023 - Current
- Developing and implementing sales strategies to achieve revenue targets and company goals.
- Building and maintaining strong, long-term relationships with key clients is a crucial aspect of the role. This involves understanding the client's needs and ensuring overall satisfaction.
- Lead a team of sales account managers . This involves providing guidance, coaching, and support to team members.
- Developing strategies to retain clients, reduce churn, and ensure ongoing customer loyalty.
- They are responsible for growing existing accounts by upselling or cross-selling additional products or services.
- Proficiency in using Customer Relationship Management (CRM) systems to manage and track customer interactions, sales activities, and performance metrics.
Senior Sales Consultant
Makane
12.2021 - 04.2023
- Maintained positive brand image by identifying and cultivating relationships with key strategic stakeholders.
- The highest achievements in 2022 in all the company's branches in the Middle East.
- Led team of five persons to achieve KPI, monthly targets and successfully complete assigned projects.
- Boosted lead pipeline with prospecting and cold calling.
- Provided comprehensive, relevant competitor research to help identify areas.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Sales Consultant
Makane
07.2021 - 11.2021
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Analyzed a business and designed an E-commerce plan to market it.
- Achieving 120% of sales target for 5 months in row.
- Created own outbound leads to target more clients.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Kept product knowledge up to date by attending regular training to deliver reliable information with confidence.
- A good understanding of CRM systems is essential for managing customer relationships, tracking sales activities, organizing sales data and use various sales tools to improve the quality of marketing campaigns and boost sales.
Sales Coordinator
Samsung
05.2020 - 07.2021
- Utilized various sales techniques to develop relationships with customers.
- Handled and processed sales documentation (Invoices, Purchase Orders)
- Prepared to work overtime when required by sales cycle and pressure.
- Performed a variety of tasks in assisting the department to meet it's sales objectives.
Sales Associate
Zara-Azadea Group
04.2016 - 05.2020
- Drove sales results through building and maintaining strong and thoroughly updated client portfolio.
- Assists customers with purchase decisions, Cross selling and up selling.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service to enhance loyalty and retention.
Education
Bachelor of Engineering - Mechanical Engineer
Alzarqaa Private University
Amman, Jordan 10.2014 - 06.2020
Skills
- SAAS
- Fintech, Online payment
- E-commerce
- Marketplace
- Microsoft 365
- Slack / Okta / Tableau
- Mondaycom
- CRM (Salesforce , Pipedrive)
- Business Development
- Account Management
Languages
Arabic
Native
English
Fluent
Certification
- Design Trend for E-commerce Certificate - June 2020
- Developing Leadership Presence. - September 2022
Timeline
Senior Sales Account Manager
Cofe App
04.2023 - Current
Senior Sales Consultant
Makane
12.2021 - 04.2023
Sales Consultant
Makane
07.2021 - 11.2021
Sales Coordinator
Samsung
05.2020 - 07.2021
Sales Associate
Zara-Azadea Group
04.2016 - 05.2020
Bachelor of Engineering - Mechanical Engineer
Alzarqaa Private University
10.2014 - 06.2020
- Design Trend for E-commerce Certificate - June 2020
- Developing Leadership Presence. - September 2022
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