KIMBERLY QUEPPET RECIO
Cabin Services Assistant/Beauty Therapist
Dubai
Summary
Passionate Beauty Therapist with DHA eligibility letter. Seeking for a new career development in the Beauty industry. Knowledgeable and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Cabin Services Assistant
Emirates Airline
Dubai
01.2016 - Current
- Worked with First Class customers to understand needs and provide excellent service
- Increased customer satisfaction by resolving issues
- Facilitated communication between crew prior to and during flights to promote smooth operations
- Followed company regulations and rules to promote a safe environment for travelers and employees
- Promoted safety, comfort, and welfare of
- Passengers
- Maintained a high standard of cleanliness and personal appearance to promote a sense of professionalism and passenger confidence.
PAL Ambassador
Philippine Airlines
Manila
09.2014 - 03.2015
- Maintain highly VIP clientele by delivering service at every stage of the airport experience
- Resolved customer requests, questions, and complaints by analyzing individual situations and determining the best use of resources.
Executive Secretary
Malayan Colleges Laguna
Laguna
10.2013 - 03.2014
- Handled all scheduling for Executive Vice-
- President’s calendar and prepared meeting agenda and materials
- Updated executives on changing business needs by thoroughly documenting internal meetings
- Produced accurate office files and crafted presentations to support executives and boost team efficiency
- Promoted team productivity by keeping supplies organized and well-stocked
- Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call
- Responded to emails and other correspondence to facilitate communication and enhance business process
- Distributed company-wide announcements.
Education
Diploma in Beauty Therapist
ISAS Beauty School
Dubai, UAE 06.2022 - 06.2023
Bachelor of Science - International Travel and Tourism Management
Lyceum of The Philippines University
06.2009 - 05.2013
Skills
Customer service expertiseCan communicate using English and TagalogDetail OrientedTeam PlayerCompany Policy AdherenceSafety Standards and ProtocolsHospitality Service ExpertiseSchedule ManagementDocumentationTravel CoordinationAdvanced MS Office Suite
Esthetics
Customer consultation
Retail background
Grooming techniques
Skin analysis
Cosmetology
Timeline
Diploma in Beauty Therapist
ISAS Beauty School
06.2022 - 06.2023
Cabin Services Assistant
Emirates Airline
01.2016 - Current
PAL Ambassador
Philippine Airlines
09.2014 - 03.2015
Executive Secretary
Malayan Colleges Laguna
10.2013 - 03.2014
Bachelor of Science - International Travel and Tourism Management
Lyceum of The Philippines University
06.2009 - 05.2013