KIRANJEET KAUR
Summary
Results-driven professional with eight years of experience in customer service and sales within hospitality management. Skilled in managing sales pipelines, negotiating contracts, and delivering exceptional customer service. Adept at identifying market opportunities and implementing strategies that exceed sales targets. Focused on fostering client relationships and enhancing team performance to achieve organizational success.
Overview
11
11
years of professional experience
Work History
Sales Executive
Indulge Real Estate LLC
Dubai, UAE
06.2025 - 04.2026
- Championed customer relationship management through consultative sales techniques to drive individual sales performance.
- Executed innovative sales strategies to fulfil company targets effectively.
- Surpassed sales goals through proactive engagement and relationship building with clients.
Sales Executive
KK Tours And Travel LLC
02.2024 - 01.2025
- Assisted in meeting company targets through basic sales strategies.
- Supported resolution of customer issues and complaints with effective problem-solving skills.
- Achieved sales targets consistently through dedicated effort.
Hotel Manager
HotelPurpleRegency
Chandigarh
01.2021 - 01.2023
- Oversaw daily hotel operations, including reservations, guest services, and staff supervision.
- Managed budgets, vendor relations, and ensured high customer satisfaction.
- Trained and led a team to maintain service excellence.
Receptionist
MasterSaleem Salon
Chandigarh
01.2019 - 01.2021
- Managed front desk operations, client appointments, and customer inquiries.
- Provided excellent customer service and ensured a welcoming environment.
- Handled billing, inventory, and salon management tasks.
Sales Executive & Team Leader
Sky Education
01.2015 - 01.2020
- Identify and approach potential customers through cold calls, emails, and networking.
- Follow up on leads and convert inquiries into confirmed bookings.
- Build and maintain strong relationships with corporate and individual clients.
Technical Customer Care Head
Five Net Broadband
Bathinda
01.2017 - 01.2019
- Led the customer service team in resolving technical issues and troubleshooting network problems.
- Managed customer inquiries, complaints, and service upgrades.
- Ensured smooth broadband operations and customer satisfaction.
- Assisted in telecom sales and customer acquisition.
- Provided customer support for service-related queries.
Telecaller
Idea Company
Bathinda
01.2016 - 01.2017
- Worked as a telecaller to promote telecom products and services.
Education
IELTS Certification -
01-2023
Bachelor of Arts (B.A.) -
PunjabiUniversity
Patiala, Punjab, India01-2020
Skills
- Client relationship management
- Lead generation and sales
- Staff and inventory oversight
- Team leadership and management
- Multitasking and time management
- Execution of sales strategies
- Conversion of leads to clients
- Engagement with clients
- Tracking performance metrics
- Leadership within teams
- Satisfaction of customers
- Selling through consultation
- Networking expertise
- Building relationships with clients
- Service to customers
- Effective communication skills
- Motivation in sales roles
- Setting targets for sales success
- Strategizing for sales initiatives
- Negotiation of deals
- Utilization of social media for sales
Visa Status
- Employment Visa (UAE) – Valid
- Sponsored by Indulge Real Estate
Achievements
- Closed 3 successful deals within first 7 months of starting career in real estate
- Quickly adapted to market dynamics and developed effective sales & negotiation skills
Hobbies and interests
- Networking
- Public Speaking
- Social Media Engagement
- Traveling
- Learning Sales Strategies
Languages
English
Proficient
C2
Urdu
Proficient
C2
Hindi
Proficient
C2
Timeline
Sales Executive
Indulge Real Estate LLC
06.2025 - 04.2026
Sales Executive
KK Tours And Travel LLC
02.2024 - 01.2025
Hotel Manager
HotelPurpleRegency
01.2021 - 01.2023
Receptionist
MasterSaleem Salon
01.2019 - 01.2021
Technical Customer Care Head
Five Net Broadband
01.2017 - 01.2019
Telecaller
Idea Company
01.2016 - 01.2017
Sales Executive & Team Leader
Sky Education
01.2015 - 01.2020
IELTS Certification -
Bachelor of Arts (B.A.) -
PunjabiUniversity