Komal Agarwal
Dubai,DU
Summary
Energetic Admissions Counselor bringing 2 years' background in education counseling.
Excellent interpersonal and organizational abilities with in-depth knowledge of application and admissions processes. Hands-on communication approach with a proven track record of liaising with students to facilitate the admissions process. In-depth knowledge of available programs and courses with an aptitude for recruiting applicants and supporting the application process.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admissions Counselor
Learners University College
06.2024 - Current
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various events
- Collaborated with faculty and staff to develop targeted recruitment strategies for prospective students.
- Assisted in developing marketing materials to effectively communicate the value of the institution''s educational offerings.
- Maintained up-to-date knowledge of current trends in higher education to better inform recruitment strategies and provide valuable insights during staff meetings.
- Reviewed admissions applications and evaluated student credentials.
Academic Advisor
Exeed College- Westford Education
09.2022 - Current
- Assisted students in selecting courses to align with their interests and abilities.
- Consulted with students to advise on topic selection, appropriateness, and academic value.
- Received and reviewed transcripts to ensure eligibility for admission to college or specific programs.
- Reviewed student files to ensure deadlines were met for completing various graduation requirements.
- Organized, detailed, and excellent track record of working well under pressure to meet deadlines.
- Mentored students, offering advice and support on topic selection, appropriateness, and academic value.
Makeup Artist
Mac Cosmetics
01.2020 - 03.2022
- As a Mac artist, I showcased my best makeup skills while at work
- Focused on achieving individual as well as store targets
- Implemented various methods to help increase the KPIs
- Accurately recorded sales using excel
- Listened to customer needs and desires to identify and recommend optimal products.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases and customer retention.
- Maintained updated awareness of new techniques, industry trends and new products.
- Shelved and merchandised new products in visually appealing, organised displays for optimal customer engagement.
- Helped create makeup content for MAC COSMETICS India and MAC education India
- Maintained good relationships with clients.
- Received a certificate of appreciation for customer service
Makeup Artist
Colorbar Cosmetics
04.2019 - 12.2019
- Focused on artistry as well as store sales
- In my capacity as a second uncharge helped my store manager in operations
- Made sure the visual merchandising is appealing and attractive
- Made sure the testers were well sanitised
- Maintained various records and trackers for the store.
- Managed inventory
Preschool Teacher
Serra international school
01.2019 - 02.2019
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Used phonics to build reading and writing skills.
- Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
- Used arts and crafts activities to encourage self-expression.
- Boosted vocabulary development through singing, storytelling and role-play activities.
Manager in Education Institute
Atlas Academy
08.2017 - 09.2018
- Carried out day-to-day duties accurately and efficiently.
- Handled high volume calls to address parents' enquiries and concerns.
- Managed roster for teachers and students
- Promoted continuous improvement by problem-solving
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Stayed current on processes and procedures to offer relevant assistance.
- Completed duties to deliver on targets with accuracy and efficiency.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Worked flexible hours, covering weekends and bank holidays.
- Improved efficiency and productivity by acquiring new skills.
Education
Bachelors in management studies
Mumbai University
04.2017
Skills
- MS Office
- Customer Service
- Great communication
- Time management skills
- Team management
- Target-driven
- Upselling expertise
- Cross-selling expertise
- Self-motivated
- Team leading qualities
- Marketing
Certification
Professional Make-up Artist
Diploma in early childhood care and education
Attempted CA-CPT
Timeline
Admissions Counselor
Learners University College
06.2024 - Current
Academic Advisor
Exeed College- Westford Education
09.2022 - Current
Makeup Artist
Mac Cosmetics
01.2020 - 03.2022
Makeup Artist
Colorbar Cosmetics
04.2019 - 12.2019
Preschool Teacher
Serra international school
01.2019 - 02.2019
Manager in Education Institute
Atlas Academy
08.2017 - 09.2018
Bachelors in management studies
Mumbai University
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