Summary
Overview
Work history
Education
Skills
Languages
Timeline
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lakshmi s pillai

lakshmi s pillai

dubai,uae

Summary

Experienced travel professional with expertise in Amadeus software and Amadeus GDS, specialising in itinerary creation and currency exchange understanding. Demonstrates exceptional geographical knowledge and a strong commitment to customer service excellence. Aims to leverage skills to enhance client satisfaction and operational efficiency within the travel industry.

Overview

2
2
years of professional experience

Work history

Travel consultant

serah travel&tourism
Dubai
12.2023 - Current
  • Handled complex itineraries ensuring seamless journeys for clients.
  • Resolved customer complaints promptly ensuring high levels of satisfaction.
  • Implemented effective communication skills to build strong client relationships.
  • Negotiated unique airline discounts, resulting in significant cost savings to clients.
  • Employed strong product and systems knowledge to handle booking enquiries.
  • Used destination knowledge to enhance customer trips with local recommendations.

Travel consultant

riva travel&tours
Bur Dubai, Dubai
02.2023 - 11.2023

Education

Bachelor of Commerce -

St. Thomas College

Skills

  • Amadeus software
  • Itinerary creation
  • Geographical knowledge
  • Customer service excellence
  • Amadeus GDS
  • Currency exchange understanding

Languages

English
Beginner

Timeline

Travel consultant

serah travel&tourism
12.2023 - Current

Travel consultant

riva travel&tours
02.2023 - 11.2023

Bachelor of Commerce -

St. Thomas College

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lakshmi s pillai