Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lal krishna Yadav

Lal krishna Yadav

dubai

Summary

Professional Sales Executive with [Number] years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Retail Sales Expert

Du retail Telecom
06.2019 - Current
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Explained product benefits maximising customer engagement while driving sales.
  • Maintained knowledge of current promotions, refund guidelines and payment policies, providing reliable customer advice.
  • Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Recommended merchandise based on exact customer needs, improving sales conversion rates.
  • Promptly greeted and assisted customers, tailoring service and sales style to suit personalised requirements.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Oversaw training of junior sales staff, providing ongoing mentoring to ensure positive team performances.

Administration Assistant

Emirates airline engineering
02.2016 - 02.2019
  • Managed day-to-day admin, including file organisation, spreadsheet development and report writing.
  • Maintained office files in both electronic and hard copies.
  • Managed incoming and outgoing calls for busy office.
  • Maintained detailed administration and office procedures to improve accuracy and efficiency.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
  • Created professional meeting agendas, took minutes and followed up on action items.
  • Assembled and mailed informational packets, reports and publications.
  • Organised client events and conferences.
  • Promoted welcoming environment while managing receptionist area and fielding requests for information.

Education

Bachelor In Business Administration -

University of Allahabad
India
04.2016

Certificate of Higher Education - commerce

Bihar board
motihari, india
04.2012

Skills

  • Customer service
  • Salesforce
  • Customer relations
  • Sales goal attainment
  • Service promotions
  • Relationship management
  • Retail marketing
  • Account management
  • Computer literacy
  • Multitasking abilities
  • Customer needs assessment
  • Upselling techniques
  • Sales floor navigation
  • Brand representation
  • Staff training
  • Stock replenishment
  • POS system operation
  • Inventory management
  • Cross-selling strategies
  • Store maintenance
  • Customer Assistance
  • Fluent in Language
  • Sales Goals Attainment
  • Sales Expertise
  • Suggestive Selling
  • Independent Judgement
  • Product Merchandising
  • Payment Processing
  • Retail Merchandising
  • Store Organization
  • Sales Floor Organization

Languages

Hindi, Nepali
Native
English
Proficient
C2
Urdu
Proficient
C2

Timeline

Retail Sales Expert

Du retail Telecom
06.2019 - Current

Administration Assistant

Emirates airline engineering
02.2016 - 02.2019

Bachelor In Business Administration -

University of Allahabad

Certificate of Higher Education - commerce

Bihar board

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Lal krishna Yadav