Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Lambert Nyuywir

Lambert Nyuywir

Dubai,UAE

Summary

Customer-focused professional with over 5 years of experience across the travel, retail, and administrative sectors, specializing in sales, marketing, and client service. Proven ability to deliver personalized guest experiences, resolve inquiries and complaints with professionalism, and promote services to boost customer engagement and satisfaction. Recognized for strong communication skills, attention to detail, and a consistent commitment to providing high-quality service.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Store Salesperson

Bait Al Iskafi Leather products
Sharjah
02.2024 - Current
  • Greet and assist customers with a friendly, service-focused approach, ensuring a welcoming experience.
  • Address customer concerns and resolve complaints calmly and efficiently to maintain satisfaction and loyalty.
  • Communicate product features and provide tailored recommendations in a clean, organized retail environment.

Team Leader

Sud Cameroun Hevea SA
Yaounde, Cameroon
08.2021 - 01.2024
  • Organized daily operations and supervised team tasks to ensure smooth workflow and efficient reporting.
  • Prepared and submitted clear, accurate daily reports in alignment with management instructions.
  • Resolved workplace conflicts effectively while promoting a disciplined, safe, and collaborative environment.

Marketing & Sales Agent

Marketing & Sales Agent Rupee Travel and Tourism
Bamenda, Cameroon
03.2017 - 06.2021
  • Promoted travel services including flight bookings, hotel accommodations, and car rentals through direct marketing and client engagement.
  • Assisted clients with reservations while offering tailored travel advice and destination recommendations based on their interests and budget.
  • Handled inquiries and provided end-to-end support to ensure smooth, enjoyable travel experiences and high customer satisfaction.

Education

Diploma of Education - Tourism and Hospitality Management

Fidelity Advanced Professional Training Center
Bamenda, Cameroon
06.2012 - 08.2013

Advanced Level -

Regina Pacis Comprehensive High School
Bamenda, Cameroon
09.2010 - 06.2012

Skills

    Guest Relations & Satisfaction

    Customer Service &

    Leadership

    Team Collaboration

    Adaptability/Flexibility

    Good Command in both Oral & written English and French Languages

Languages

English
Fluent
French
Fluent

Timeline

Store Salesperson

Bait Al Iskafi Leather products
02.2024 - Current

Team Leader

Sud Cameroun Hevea SA
08.2021 - 01.2024

Marketing & Sales Agent

Marketing & Sales Agent Rupee Travel and Tourism
03.2017 - 06.2021

Diploma of Education - Tourism and Hospitality Management

Fidelity Advanced Professional Training Center
06.2012 - 08.2013

Advanced Level -

Regina Pacis Comprehensive High School
09.2010 - 06.2012

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Lambert Nyuywir