Summary

Overview

Work History

Education

Skills

Additional Information

Affiliations

Languages

References

Hobbies and interests

Lauren Wilkinson

Timeline

Lauren Wilkinson

Dubai

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Dedicated team player with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Executive Assistant to CEO

Abe Direct

01.2023 - Current

Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Filed paperwork and organized computer-based information.
Handled incoming and outgoing emails.
Use Excel to produce monthly invoices, reports, and expenses
Manage staff and monthly salaries.

Cabin Crew

Etihad Airways

01.2022 - 11.2022

Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.

First Class Host

Cross country trains

01.2018 - 09.2022

Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
Made sure that all customers were given exceptional customer service when on board.
Being the first port of call for safety if any issues or delay were to arise on board.

Cabin crew

Jet2.com

03.2017

Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Cabin crew

Monarch airlines

02.2016

Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.

Education

Bachelor of Arts - Fine art

Leeds Beckett University

United Kingdom

07.2015

High School Diploma -

Doncaster College

United Kingdom

07.2012

Skills

Organiser
Creative imagination
Effective communicator
Cabin crew experience
Diary management
Admin skills
First class experience

Fast pace environment
Invoice Processing
Database Management
Customer Service
Office Management
Staff Management

Additional Information

I had a year after currently studying Art at A level to produce my skills further before I decided to take up a year course at college. I enjoyed working for this pre-degree before continuing education and university to study my BA honors degree in fine art, as I love experimenting with color and design. It was also a great way of meeting and socializing with new and exciting members of the public after my school years were up. I focused on getting my work done for up-and-coming deadlines and taking part in any projects that were available for me. I currently graduated from Leeds Beckett university where I was awarded with a 2nd class honors degree, this degree gave me life skills and helped me to progress my skills in team building and creative practice.

Affiliations

Fitness
Socializing
Team bonding exercises

Languages

English

Bilingual or Proficient (C2)

References

Available on request

Hobbies and interests

I enjoy being a socialistic person by attending fund raisers and getting involved in local events. I also take part in fitness activity classes and being proactive in the gym. I love in my spare time to create design and photography content for my own personal use, I believe it is calming and therapeutic. I have been in the UAE (Dubai) for 3 years now and I love the local culture and atmosphere that Dubai brings, the residents are really welcoming and polite.