Laxman Lekhnath Bashyal
BurDubai,U.A.E
Summary
Where hard work and dedication are the main aim as well as where my acquired knowledge and skill is put to maximum use for achieving set goals to excel and grow along with the organization.
Over 12 years of work experience with excellent interpersonal, communication & organizational skills.
Overview
12
12
years of professional experience
2010
2010
years of post-secondary education
Work history
Customer Service Executive
SOBHA CONSTRUCTIONS LLC
07.2023 - 06.2025
- Working as a Customer Service Executive for Latinem Facilities Management
- Handling customer inquiries, complaints, and service requests professionally and promptly
- Skilled at maintaining positive relationships with clients to ensure high customer satisfaction.
- Familiar with CAFM (Computer-Aided Facilities Management) systems
Sales Representative
GENUINE IT SYSTEM LLC
01.2022 - 06.2023
- Worked as a Sales Representative for GENITS - Audio Visual System Integrator
- Cold calls for any AV requirements, make site visits if required and submit technical and commercial proposals.
- Going for Demo and presentations of solutions to customers
- Maintaining Sales pipeline and follow up with customer for closing with beneficial terms for both.
Customer Service Executive
TELEPERFORMANCE INDIA
02.2019 - 08.2021
- Worked as Customer service executive for process BARCLAYS BANK UK PLC
- Helping customer with their Banking and all other payment queries
- Assisting customers understand all their credits benefits and debit actual for their accounts.
- Help customers to streamline their regular payments.
Customer Service Professional
SITEL INDIA PVT LTD
04.2016 - 06.2018
- Worked as Customer Service Professional for process EARTHLINK.
- Provide troubleshooting assistance for customer Internet related issues, accounts status and relevant problems.
- Cross sales for EarthLink products, develop and monitor performance indicators for sales.
- Track customer records and suggest sales process improvements.
Sales Executive
ACHIEVE YOUR DREAMS PVT LTD
04.2013 - 03.2016
- Worked as Sales Executive for Bank's Credit Card sale.
- Travel within sales territory to meet prospects and customers
- Conduct calls and face-to-face meetings with customers daily
- Maintain records of all sales leads and/or potential customer for Credit Card
Education
H.S.C - Commerce
Maharashtra State Board
Bachelors of Commerce - undefined
Maharashtra State Board
Skills
- Active listening
- Email management
- Customer complaint management
- Customer engagement and interaction
- Telephone etiquette
Personal Information
- Date of birth: 02/11/92
- Nationality: Indian
- Marital status: Single
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Nepali
Fluent
Timeline
Customer Service Executive
SOBHA CONSTRUCTIONS LLC
07.2023 - 06.2025
Sales Representative
GENUINE IT SYSTEM LLC
01.2022 - 06.2023
Customer Service Executive
TELEPERFORMANCE INDIA
02.2019 - 08.2021
Customer Service Professional
SITEL INDIA PVT LTD
04.2016 - 06.2018
Sales Executive
ACHIEVE YOUR DREAMS PVT LTD
04.2013 - 03.2016
Bachelors of Commerce - undefined
Maharashtra State Board
H.S.C - Commerce
Maharashtra State Board
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