Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Laxmi Tamang

Laxmi Tamang

Abu Dhabi,United Arab Emirates

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

7
7
years of professional experience

Work history

Sales Events Coordinator

Grand Hyatt Emirates Pearls Abu Dhabi
Abu Dhabi, UAE
06.2024 - Current
  • Track sales activities, report on sales performance, and analyse sales data to drive improvements.
  • Negotiate contracts and terms with clients to secure sale
  • Prepare and deliver presentations and proposals to potential clients.
  • Work with team members and other departments to ensure alignment and collaboration.
  • Address and resolve any issues or challenges that arise during sales activities or event planning.
  • Handle administrative duties such as scheduling, correspondence, and record-keeping.

F&B Coordinator

Anantara Eastern Mangroves
Abu Dhabi, UAE
01.2024 - 05.2024
  • Facilitated daily communication within the Food & Beverage Department to relay operational updates
  • Oversaw food and beverage preparation, ensuring highest quality standards, while managing administrative tasks including payroll, permits, and staff evaluations.

Hostess

Anantara Eastern Mangroves
Abu Dhabi, UAE
01.2023 - 12.2023
  • Managed reservations and efficiently responded to emails, ensuring smooth communication and organization
  • Demonstrated strong customer service skills by resolving issues promptly to uphold high levels of customer satisfaction
  • Coordinated seating options with wait staff and catered to guests needing extra attention, while also addressing incoming calls and inquiries to enhance overall guest experience.

Hostess

SFC Group Indian Palace
01.2021 - 01.2023
  • Delivered exceptional customer service by greeting and assisting guests, managing reservations, and resolving issues promptly to maintain satisfaction
  • Handled administrative duties including answering inquiries, scheduling reservations, and maintaining cleanliness standards, while fostering positive relationships with staff and guests.

Front Desk Receptionist

Courtyard & Fairfield by Marriott Bangalore India
01.2018 - 01.2020
  • Provided excellent customer service by warmly greeting guests, managing check-in/check-out processes, and handling payment transactions
  • Efficiently operated multi-line phone system, managed inquiries and requests, and collaborated with other departments to address and resolve issues promptly, ensuring smooth guest experiences.

Education

Diploma in Hotel Management -

St. Don Bosco Institute Kalimpong

WBCHSE Arts -

The WB 10th - 12th

Skills

  • Coordination
  • Customer Service
  • Multitasking
  • Time Management
  • Communication
  • Leadership
  • Problem-solving
  • Detail-oriented
  • Adaptability
  • Efficiency
  • Menu Planning
  • Inventory Management
  • Teamwork
  • Listening to customers' needs

Languages

English, Hindi, Nepali

Timeline

Sales Events Coordinator

Grand Hyatt Emirates Pearls Abu Dhabi
06.2024 - Current

F&B Coordinator

Anantara Eastern Mangroves
01.2024 - 05.2024

Hostess

Anantara Eastern Mangroves
01.2023 - 12.2023

Hostess

SFC Group Indian Palace
01.2021 - 01.2023

Front Desk Receptionist

Courtyard & Fairfield by Marriott Bangalore India
01.2018 - 01.2020

Diploma in Hotel Management -

St. Don Bosco Institute Kalimpong

WBCHSE Arts -

The WB 10th - 12th

Similar Profiles

Create profile
Laxmi Tamang