Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Proactive and meticulous Assistant Manager with over 10 years of experience in hospitality industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits.
• I started as operator agent at Fairmont the palm, where I gained my experience in how to deal with the telephone etiquette and using proper greetings and answers. Taking more than 100 calls per shift.
Computer Skills
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