Leah Tolentino Pascual
Beauty Advisor-Key Holder
Sharjah,SH
Summary
Takes on challenging new role harnessing interpersonal skills, team collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Key Holder, Beauty Advisor
KIKO Milano
09.2019 - Current
- Handle store opening and closing, taking key holder responsibilities seriously to uphold reliable security.
- Supports managers in all aspects of store operations for increased efficiency.
- Carry out day-to-day tasks assigned by SM or ASM with enthusiasm, enhancing customer experience with continued positivity.
- Exercise decision-making and multitasking capabilities as elevated team member, prioritizing service over tasks.
- Engage customers to enhance in-store experience and provide outstanding customer service.
- Organize displays to promote inventory and encourage customer purchases.
- Maintain high levels of customer retention by resolving complex customer complaints.
- Identify operational problems and proposed solutions to management, improving service efficiency.
Beauty Advisor Maybelline and L’oreal Cosmetics
L’Oreal Group
02.2016 - 07.2019
- Maintain inventory and cosmetic displays
- Welcome each customer while offering a superior customer experience
- Exceeds all sales goals and achieved top tier level sales
- Quickly establish rapport with customers and create an extensive personal clientele
- Received consistently positive customer feedback, resulting in frequent upsales and commissions.
- Promoted customer loyalty scheme at checkout.
- Identified discrepancies in stocks through regular inventory management.
Beauty Advisor
Al Mawarid Company
06.2013 - 01.2016
- Demonstrated skincare and makeup techniques to promote products and educate customers.
- Organised displays to promote inventory and encourage customer purchases.
- Recommended items to suit customer preferences and budgets, boosting loyalty and satisfaction.
- Pushed promotions, rewards and incentive programs to help customers find great deals on desired products.
Education
Skills
Teamwork
Willingness to learn
Customer service
Cash handling accuracy
Sales proficiency
Inventory monitoring
Store operations oversight
Retail merchandising expertise
Custom
I hereby attest that all the above-mentioned information is true to my best of knowledge.
Personal Information
Languages
4,2,3,3
Name & contact
Timeline
Key Holder, Beauty Advisor
KIKO Milano
09.2019 - Current
Beauty Advisor Maybelline and L’oreal Cosmetics
L’Oreal Group
02.2016 - 07.2019
Beauty Advisor
Al Mawarid Company
06.2013 - 01.2016