Leah Tolentino Pascual
Beauty Advisor-Key Holder
Sharjah,SH
Summary
Takes on challenging new role harnessing interpersonal skills, team collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Key Holder, Beauty Advisor
KIKO Milano
09.2019 - Current
- Handle store opening and closing, taking key holder responsibilities seriously to uphold reliable security.
- Supports managers in all aspects of store operations for increased efficiency.
- Carry out day-to-day tasks assigned by SM or ASM with enthusiasm, enhancing customer experience with continued positivity.
- Exercise decision-making and multitasking capabilities as elevated team member, prioritizing service over tasks.
- Engage customers to enhance in-store experience and provide outstanding customer service.
- Organize displays to promote inventory and encourage customer purchases.
- Maintain high levels of customer retention by resolving complex customer complaints.
- Identify operational problems and proposed solutions to management, improving service efficiency.
Beauty Advisor Maybelline and L’oreal Cosmetics
L’Oreal Group
02.2016 - 07.2019
- Maintain inventory and cosmetic displays
- Welcome each customer while offering a superior customer experience
- Exceeds all sales goals and achieved top tier level sales
- Quickly establish rapport with customers and create an extensive personal clientele
- Received consistently positive customer feedback, resulting in frequent upsales and commissions.
- Promoted customer loyalty scheme at checkout.
- Identified discrepancies in stocks through regular inventory management.
Beauty Advisor
Al Mawarid Company
06.2013 - 01.2016
- Demonstrated skincare and makeup techniques to promote products and educate customers.
- Organised displays to promote inventory and encourage customer purchases.
- Recommended items to suit customer preferences and budgets, boosting loyalty and satisfaction.
- Pushed promotions, rewards and incentive programs to help customers find great deals on desired products.
Education
Skills
Teamwork
Custom
I hereby attest that all the above-mentioned information is true to my best of knowledge.
Personal Information
Languages
4,2,3,3
Name & contact
Timeline
Key Holder, Beauty Advisor
KIKO Milano
09.2019 - Current
Beauty Advisor Maybelline and L’oreal Cosmetics
L’Oreal Group
02.2016 - 07.2019
Beauty Advisor
Al Mawarid Company
06.2013 - 01.2016
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