Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
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LOISA ZEENA

LOISA ZEENA

Yaphank / New York ,USA

Summary

Pharmacy professional with expertise in operational management focused on compliance and equity. Increased productivity through effective staff training and streamlined workflows. Developed and implemented advanced prescribing and administration systems to enhance business efficiency.

Overview

13
13
years of professional experience

Work history

PHARMACY MANAGER

LIFE PHARMACY
Dubai, UAE
04.2021 - 10.2024
  • Oversaw retail pharmacy operations in UAE for three years, ensuring compliance with Federal Law and MOHAP regulations.
  • Expertly managed inventory control and implemented stock rotation systems to prevent drug expiry.
  • Demonstrated financial oversight by monitoring KPIs, budgeting, and controlling costs of 60,000$.
  • Led a team of pharmacists, technicians, trainees, and interns through training and performance evaluations.
  • Conducted patient counselling and liaised with local healthcare providers to enhance service delivery.
  • Maintained full audit compliance while fostering a positive team culture through effective communication.
  • Streamlined dispensing workflows, including narcotics, through meticulous record-keeping.

PHARMACY INTERN

SHEIKH KHALIFA MEDICAL CITY SKMCA
Dubai, UAE
06.2011 - 07.2011
  • Effectively addressed patient concerns and queries regarding medication.
  • Demonstrated proficiency in pharmacy management software to optimise operations.
  • Enhanced patient satisfaction through comprehensive medication counselling.
  • Learned industry best practices under the guidance of a senior pharmacist.
  • Assisted with daily pharmacy operations, increasing workflow efficiency.
  • Printed prescription labels ensuring accuracy in patient, contents, and dosage information.

Education

Doctor of Pharmacy - PHARM-D

KMCH COLLEGE OF PHARMACY
INDIA
09/2013 - 10/2019

Skills

  • Leadership excellence
  • Financial budgeting
  • Relationship with suppliers
  • Experience with clinical trials
  • Patient counselling
  • Business acumen
  • Employee training
  • Pharmacy operations
  • Communication effectiveness
  • Sales promotion implementation
  • Stock control systems understanding
  • Customer Service
  • Visual merchandising

Languages

English
Fluent
Hindi
Intermediate
Malayalam
Native

Accomplishments

    BUDGET CHAMPION - LIFE PHARMACY 2024

Timeline

PHARMACY MANAGER

LIFE PHARMACY
04.2021 - 10.2024

PHARMACY INTERN

SHEIKH KHALIFA MEDICAL CITY SKMCA
06.2011 - 07.2011

Doctor of Pharmacy - PHARM-D

KMCH COLLEGE OF PHARMACY
09/2013 - 10/2019

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LOISA ZEENA