LORD JOAQUIN ARANETA
Dubai
Summary
Driven sales professional with focus on customer satisfaction and retail success. Consistently increases sales through exceptional product knowledge and outstanding interpersonal skills. Builds lasting relationships with customers to enhance brand loyalty.
Overview
2
2
years of professional experience
Work History
Sales Associate
GIORDANO
Dubai
12.2024 - 03.2025
- Greet customers and offer assistance
- Answer questions about products, services, and promotions
- Handle returns, exchanges, and complaints in a professional manner
- Promote sales and upsell products when appropriate
- Meet individual sales goals and contribute to team targets
- Ensure shelves are stocked with merchandise and visually appealing
- Set up displays to promote new or seasonal products
- Process transactions at the cash register
- Handle cash, credit, and debit payments accurately
- Pack items and provide receipts to customers
- Stay informed about product features, pricing, and promotions
- Learn about new inventory and provide recommendations based on customer
Café Supervisor
CACTUS CLUB CAFE KELOWNA YACHT CLUB
British Columbia
01.2024 - 11.2024
- Supervised daily café operations, ensuring high-quality service and efficiency.
- Managed staff schedules, training, and performance to maintain a productive team.
- Oversaw inventory, ordering, and cost control to optimize resources.
- Maintained excellent customer service standards, handling guest inquiries and concerns professionally.
Concierge
Mall Of Asia Phillippines
Pasay City Philippines
06.2023 - 12.2023
- Provided personalised services to guests, improving their stay experience.
- Collaborated efficiently with team members for streamlined operations.
- Maintained up-to-date knowledge of local attractions for better recommendations.
- Ensured smooth operations for daily concierge activities.
Education
Bachelor of Engineering - BS Environmental and Sanitary Engineering
De La Salle University
Philippines /2019 - /2023
Skills
- Basic computer literacy
- Handling difficult customers
- Multitasking efficiency
- Customer Service
Timeline
Sales Associate
GIORDANO
12.2024 - 03.2025
Café Supervisor
CACTUS CLUB CAFE KELOWNA YACHT CLUB
01.2024 - 11.2024
Concierge
Mall Of Asia Phillippines
06.2023 - 12.2023
Bachelor of Engineering - BS Environmental and Sanitary Engineering
De La Salle University
/2019 - /2023
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