Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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LORENA ESCOSIA CABALTICA

LORENA ESCOSIA CABALTICA

Abu Dhabi,UAE

Summary

Dedicated professional with a strong foundation in communication with patients and professional customer service. Demonstrates exceptional hospitality and customer service skills, complemented by a proven ability to work independently and as part of a team. Known for reliability, punctuality, and an eye for detail, ensuring tasks are completed efficiently and accurately. Committed to leveraging time management skills to enhance operational efficiency while pursuing opportunities for career advancement in customer-focused roles.

Overview

12
12
years of professional experience
1
1
Certification

Work history

Customer Service

Safawa Cleaning Services
Abu Dhabi
12.2024 - 06.2025
  • Performed general cleaning duties including sweeping, mopping, vacuuming, dusting, and polishing in residential and commercial spaces.
  • Used cleaning equipment and chemicals safely and effectively, following all safety procedures.
  • Provided deep cleaning services such as carpet, sofa, and mattress cleaning when requested.
  • Reported maintenance issues, damages, and supply needs to supervisors promptly.
  • Maintained a professional and polite attitude while working in client homes and offices.
  • Followed company protocols for safety, time management, and quality assurance.

Nursing Assistant

Premium Health Home Care
Abu Dhabi
09.2021 - 11.2024
  • Provided direct patient care under the supervision of registered nurses and medical staff, ensuring comfort, hygiene, and safety.
  • Assisted patients with daily living activities such as bathing, dressing, feeding, mobility, and toileting.
  • Measured and recorded vital signs including temperature, blood pressure, pulse, and respiration.
  • Maintained accurate and timely documentation of patient health status and care provided.
  • Supported nursing staff in monitoring patients’ conditions and promptly reported changes or concerns.
  • Helped in the transportation of patients within the facility and accompanied them to medical appointments when required.
  • Ensured patient rooms were clean, orderly, and stocked with necessary supplies.
  • Provided compassionate emotional support to patients and their families.
  • Adhered strictly to infection control protocols and safety procedures.
  • Collaborated with interdisciplinary teams to provide high-quality patient care.

House Keeping/Baby Sitter

Private House
Abu Dhabi
01.2013 - 10.2021
  • Performed thorough cleaning of residential rooms, bathrooms, kitchens, and common areas according to client or facility standards.
  • Washed, folded, and ironed laundry; changed linens and made beds regularly.
  • Replenished household supplies and managed cleaning inventory.
  • Maintained a safe, hygienic, and organized environment.
  • Followed safety protocols and used cleaning products appropriately.
  • Managed time efficiently to complete daily cleaning tasks and special requests.

Education

Nursing Assistant - (CAN)

Global Torch Institute
Abu Dhabi, UAE
04.2001 - /2004

Secondary Level Education -

Maligaya National High School
Philippines

Skills

  • Communication with Patients
  • Professional customer service
  • Hospitality and customer service
  • Teamwork
  • Time Management
  • Reliability and Punctuality
  • Ability to work independently
  • Eye for details

Certification

  • Certified Nursing Assistant
  • Basic Life Support (BSL)
  • Basic Inspections Control Seminar
  • CSSD Training

Languages

Tagalog
English
Arabic

Timeline

Customer Service

Safawa Cleaning Services
12.2024 - 06.2025

Nursing Assistant

Premium Health Home Care
09.2021 - 11.2024

House Keeping/Baby Sitter

Private House
01.2013 - 10.2021

Nursing Assistant - (CAN)

Global Torch Institute
04.2001 - /2004

Secondary Level Education -

Maligaya National High School

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LORENA ESCOSIA CABALTICA