Luwilyn Winters
Sharjah,United Arab Emirates
Summary
Results-driven Marketing Executive and Certified Financial Advisor with over 4 years of experience in business development, client relationship management, project coordination, and financial services. Proven track record of driving business growth through strategic marketing initiatives, lead generation, and strong stakeholder engagement. Skilled in CRM management, proposal development, market research, and cross-functional collaboration to deliver projects on time and within budget. Highly organized, detail-oriented, and committed to delivering exceptional customer service and operational excellence.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
Work history
Marketing Executive/Project Coordinator
Facade Lighting Services LLC
Dubai
2025.06 - Current
- Identified and developed new business opportunities with architects, developers, consultants, and contractors.
- Promoted façade lighting solutions through client presentations, product demonstrations, and proposal preparation.
- Executed marketing campaigns, managed digital marketing activities, and coordinated exhibitions to enhance brand visibility.
- Coordinated project schedules, approvals, documentation, and client communications to ensure timely project delivery.
- Managed sales coordination activities, including preparing quotations, processing purchase orders (POs), coordinating after-sales documentation, and monitoring payments.
- Built and maintained strong client relationships while serving as the liaison between clients, suppliers, and internal teams.
- Conducted market research, generated leads, and maintained CRM records to support business growth.
- Prepared sales and project reports, monitored progress, and ensured deliverables met quality standards and client requirements.
Sales Staff
Biosweep Middle East Disinfection Services LLC.
2025.06 - 2026.06
- Promoted and sold disinfection, odor removal, and air quality solutions to residential, commercial, and automotive clients.
- Generated leads, built strong client relationships, and consistently achieved sales targets through consultative selling.
- Prepared quotations, managed bookings, and coordinated with operations to ensure seamless service delivery.
- Conducted product presentations and educated clients on service features, benefits, and technical solutions.
- Maintained accurate sales records, processed customer documentation, and provided responsive after-sales support to ensure customer satisfaction.
Bancassurance Sales Executive and Receptionist
BPI AIA Life Assurance Corp.
2021.01 - 2025.01
- Promoted and sold life insurance products, investment-linked plans, and financial solutions, enhancing clients' financial security.
- Conducted client needs analysis to recommend tailored insurance and investment products, improving client satisfaction.
- Assisted walk-in clients with banking and insurance needs, ensuring accurate and timely service delivery.
- Processed insurance applications, policy servicing requests, and documentation in compliance with company and regulatory guidelines.
- Resolved customer concerns and provided after-sales service, strengthening long-term client relationships.
- Maintained and updated customer records, ensuring confidentiality and data accuracy.
- Assisted in branch sales campaigns, events, and marketing activities to achieve sales targets.
- Scheduled client appointments, coordinated meetings, and managed the branch calendar.
- Supported administrative tasks such as filing, correspondence, and report preparation.
- Provided front-desk reception duties including greeting clients, answering phone calls, and managing inquiries in a professional and friendly manner.
Customer Service Associate
LBC EXPRESS INC-Central Metro Manila
2002.01 - 2021.01
- Provided exceptional customer service by assisting clients with inquiries, transactions, and service concerns in cargo, remittance, and logistics operations.
- Resolved customer complaints and provided effective solutions, enhancing client satisfaction and loyalty.
- Handled money remittance services, including receiving, verifying, and releasing funds in a secure and timely manner.
- Handled cash and non-cash transactions, balanced daily sales reports, and ensured proper accountability of funds.
- Promoted company services and assisted in meeting branch sales targets through upselling and cross-selling.
- Processed domestic and international shipments, ensuring accurate documentation and compliance with company policies and regulatory requirements.
- Coordinated with couriers, warehouse staff, and other branches to ensure timely deliveries and resolve shipping concerns.
- Managed administrative tasks including filing, data entry, and daily transaction reports to streamline branch operations.
Education
Bachelor of Elementary Education -
Saint Vincent’s College
Dipolog City, Philippines 1998.01 - 2002.01
High School Diploma -
Liloy National High School
Liloy, Zamboanga del Norte, Philippines 1994.01 - 1998.01
Skills
- Sales Techniques
- Excellent Customer Service
- Negotiation
- Effective Communication
- Teamwork
- Time Management
- Leadership
- Critical Thinking
LANGUAGES
English
Fluent
Tagalog
Fluent
Visayan
Fluent
Timeline
Marketing Executive/Project Coordinator
Facade Lighting Services LLC
2025.06 - Current
Sales Staff
Biosweep Middle East Disinfection Services LLC.
2025.06 - 2026.06
Bancassurance Sales Executive and Receptionist
BPI AIA Life Assurance Corp.
2021.01 - 2025.01
Customer Service Associate
LBC EXPRESS INC-Central Metro Manila
2002.01 - 2021.01
Bachelor of Elementary Education -
Saint Vincent’s College
1998.01 - 2002.01
High School Diploma -
Liloy National High School
1994.01 - 1998.01