Madjid Matouk
General Manager
Dubai
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
32
32
years of professional experience
Work History
Manager
Future Real Estate
03.2024 - Current
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Owner
Timgad General Trading
01.2013 - 01.2023
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and motivated employees to perform daily business functions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Sales Manager
Express Line Shipping LLC
01.2007 - 01.2013
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Increased sales revenue by developing and implementing effective sales strategies.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Customer Service Representative
Red Line Shipping
01.2003 - 04.2006
- Exhibited high energy and professionalism when dealing with clients and staff.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Investigated and resolved accounting, service and delivery concerns.
- Managed timely and effective replacement of damaged or missing products.
Customer Service Representative
Tut Shipping Company
01.1996 - 01.2002
Office Worker
Daman Social Institution
01.1992 - 02.1996
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
- Coordinated travel arrangements for staff members.
Education
Bachelor of Science - Business Administration And Management
University of Kharoubier
Algeria 04.2001 -
Skills
- Arabic - Native
- French - Fluent
- English - Fluent
- Proficient in Microsoft Office
- Reliable punctuality
- Planning management
- Communication Skills
- Negotiation Skills
Accomplishments
- 2008 - Dubai Marathon (42km)
- 2013 - Dubai Marathon (42km)
- 2014 - Semi Marathon (20km)
- 2015 - Semi Marathon (20km)
- 2016 - Semi Marathon (20km)
Timeline
Manager
Future Real Estate
03.2024 - Current
Owner
Timgad General Trading
01.2013 - 01.2023
Sales Manager
Express Line Shipping LLC
01.2007 - 01.2013
Customer Service Representative
Red Line Shipping
01.2003 - 04.2006
Bachelor of Science - Business Administration And Management
University of Kharoubier
04.2001 -
Customer Service Representative
Tut Shipping Company
01.1996 - 01.2002
Office Worker
Daman Social Institution
01.1992 - 02.1996
Similar Profiles
Drew McCutcheonDrew McCutcheon
Listing Specialist at Future Real EstateListing Specialist at Future Real Estate
ALEX WELTONALEX WELTON
Senior Auction Manager at FRE.com - Future of Real EstateSenior Auction Manager at FRE.com - Future of Real Estate
Daniel AlavezDaniel Alavez
BOH Line Cook at Real Estate Mexicana Future& Logistics NCBOH Line Cook at Real Estate Mexicana Future& Logistics NC