Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Maha Nasser Abdelaal

Maha Nasser Abdelaal

Dubai,UAE

Summary

A highly skilled professional with a strong sales-driven mindset and exceptional account management capability. Demonstrates expertise in objection handling and motivational aptitude, ensuring effective client engagement and retention. Proficient in CRM software utilisation, aiming to leverage these competencies to drive business growth and achieve organisational goals.

Driven and goal-oriented professional with excellent communication and persuasive skills, coupled with ability to quickly build rapport and understand customer needs. Proficient in active listening and problem-solving, ensuring customer satisfaction and loyalty.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Telesales executive

Concentrix
Cairo, Egypt
04.2024 - 04.2025
  • Handled difficult situations calmly under pressure, demonstrating excellent resilience and problem-solving skills.
  • Provided product information to prospective customers to encourage purchases.
  • Generated leads through cold calling, resulting in increased sales opportunities.

Telesales executive

Etisalat global services
Cairo, Egypt
01.2023 - 03.2024
  • Tracked calls and sales data for insight into market trends.
  • Built rapport with customers for effective telesales promotion.
  • Used persuasive selling techniques to convert enquiries into sales.

Telesales executive

TELEPERFORMANCE
CAIRO, Egypt
07.2021 - 12.2022
  • Handled difficult situations calmly under pressure, demonstrating excellent resilience and problem-solving skills.
  • Resolved complaints swiftly with professionalism and empathy, improving brand reputation.
  • Used persuasive selling techniques to convert enquiries into sales.


Education

Bachelor's degree - Accounting

Sohag university
sohag
09.2017 - 03.2021

Skills

  • Motivational aptitude
  • Account management capability
  • Sales-Driven mindset
  • Objection handling expertise
  • CRM software utilisation
  • Target-Driven mindset

Languages

Arabic
Native
English
Fluent

Timeline

Telesales executive

Concentrix
04.2024 - 04.2025

Telesales executive

Etisalat global services
01.2023 - 03.2024

Telesales executive

TELEPERFORMANCE
07.2021 - 12.2022

Bachelor's degree - Accounting

Sohag university
09.2017 - 03.2021
Maha Nasser Abdelaal