Mahmood Bloushyi
Dubai,UAE
Summary
Talented professional skilled at establishing and strengthening customer relationships. Organised individual committed to delivering comprehensive advice, and support to clients in current market. Performs thorough research and analysis to aid decision-making.
Overview
5
5
years of professional experience
Work History
Sales Officer
Du Telecommunication
Dubai, UAE
02.2022 - Current
- Identified new leads through data mining and telesales to meet set targets.
- Provided customers with price information and handled billing transactions.
- Placed customer orders, providing guidance on product delivery timeframes.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Increased current product and service sales through knowledgeable customer advice.
- Handled high-volume telesales enquiries within call-time targets.
Event Officer
Dubai Shopping festival, Gitex and Dubai Film Fest
Dubai, UAE
05.2019 - 01.2022
- Created bespoke packages for clients based on event requirements.
- Coordinated accessory and table-dressing hire for weddings and parties.
- Supervised external contractors to achieve successful events.
- Created venue layouts that maximise space and increase profits.
- Updated online calendars with available event slots to maximise bookings.
- Delegated tasks to meet changing event demands, achieving agreed timings and maintaining professional standards.
- Coordinated visual, sound and lighting teams in setting up events well ahead of start times.
- Welcomed guests into venues, showing them to tables and providing menus.
- Trained hospitality staff on current services and facilities, enabling helpful, knowledgeable customer care.
- Arranged and coordinated catering and signage with external providers.
- Promoted seasonal offers to maximise event space bookings.
- Carried out day-to-day duties accurately and efficiently.
- Identified opportunities for customer account growth to increase value and loyalty.
- Obtained client feedback to determine improvements for future events.
- Signed and recorded client contracts to maintain booking security.
Education
GED -
Cambridge University
Dubai03.2016
Skills
- Outbound telesales
- Sales closing techniques
- Product demonstrations
- Making offers
- New business generation
- Problem-solving
- Marketing and publicity campaigns
- Time management
- Public relations
- Social media marketing
- Communication skills
Languages
Arabic
Native
English
Fluent
Urdu
Advanced
Persian
Advanced
Bloushyi
Fluent
Timeline
Sales Officer
Du Telecommunication
02.2022 - Current
Event Officer
Dubai Shopping festival, Gitex and Dubai Film Fest
05.2019 - 01.2022
GED -
Cambridge University
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