LOIDA DATI GUINADAN

• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
• Streamlined sales processes for improved efficiency and customer satisfaction.
• Monitoring and checking of Inventory for

raw & packaging materials.

• Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
• Maintained complete documentation and records of all purchasing activities.

• Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Provided training to new hires on best practices for inventory control and warehouse operations.
• Collaborated with logistics team to optimize transportation routes for expedited product delivery to customers.
• Streamlined warehouse operations for increased efficiency through effective coordination with team members.
• Monitored due dates and deadlines and worked to submit all documents on time or early.
• Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
• Maintained detailed records of all transactions, ensuring data accuracy for financial reporting purposes.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Operated cash register for cash,and credit card transactions with excellent accuracy levels.

• Improved patient satisfaction by providing friendly, accurate and timely assistance with prescription processing.
• Assisted the pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.
• Contributed to increased sales by recommending appropriate over-the-counter products based on customer symptoms or needs.
• Increased patient adherence to medication regimens through effective communication regarding dosage instructions and potential side effects.